Inbox Vision allows marketers to view their emails from the perspective of various email clients and mobile devices. Access Inbox Vision from the email editor by clicking Preview and Test. It also allows you to spam test from the Spam Test tab.
Test Your Email
To test your email message in Inbox Vision, click Preview and Test within the email composer. Braze then sends an HTML version of your email to various email clients used across the globe, which may take between two and ten minutes to complete.
Braze will then display screenshots of a sample, rendered HTML on desktops, mobile devices, and tablets. The devices in which screenshots are displayed are scrollable, to allow for better viewing. If you encounter unclear screenshots for certain email clients, click Reprocess Screenshot to create another screenshot.
If you run an Inbox Vision test, you will also receive a code analysis and spam testing results.
Once you make changes to a template, you will need to click Re-Run Test to see the effect of the changes on the previews.
In general, your email will not work with Inbox Vision if your email content relies on templating info such as user profile information. This is because Braze templates in an empty user when we send emails using this feature.
Code analysis is a way for Braze to highlight issues that may exist with your HTML, showing the number of occurrences of each issue and providing insight into which HTML elements are not supported. This information can be found on the Inbox Vision preview page by selecting the list icon in the upper left-hand corner.
Sometimes the code analysis will show up faster than the preview for a particular email client. This is because we wait until the email arrives in the inbox before taking the screenshot.
Spam testing attempts to predict whether your email will land in spam folders or your customers’ inboxes. Spam testing runs across major spam filters, such as IronPort, SpamAssassin, and Barracuda, as well as major ISP filters such as Gmail.com and Outlook.com.
All of our tests are run through actual email clients. We work hard to ensure that all renderings are as accurate as possible. If you consistently see an issue with an email client, please open a support ticket.