Be Absolutely Engaging.™

Nice to meet you.

We’re the leading customer engagement platform that’s passionate about helping brands forge lasting connections through engaging customer experiences.

How Braze Works

Smiling man holds two plates of tacos in front of a colorful floral mural.

Five smiling people pose together indoors beneath a “brio” wall sign, with a tall leafy plant beside them.

A diverse group of coworkers pose together around a table in a modern office.

A group poses around a seated Laughing Buddha performer in front of a red Chinese lion dance costume.

A large, diverse group poses together in an office, gathered around a performer in a bright pink sequined outfit seated at the center.

A large group of people pose outdoors, smiling and raising their arms, with one person seated in a wheelchair at the front.

A diverse group of attendees poses on a staircase behind a “Welcome blaze ERG Summit” sign.

A teacher and five young children sit on the floor, building and playing with wooden blocks.

A group of people poses together on a paved path in a sunlit wooded park.

A smiling man leans beside a laughing child with colorful face paint at a dining table.

How it started...

Forged from a unique series of events, Braze CEO Bill Magnuson and CTO Jon Hyman participated in a 2011 hackathon that led to a chance meeting with their third cofounder, Mark Ghermezian. They founded Braze (formerly Appboy) with the deeply held belief that the broad adoption of mobile would drive tremendous change in business and society—and it has. They developed an engagement platform to help the world’s best companies grow by trusting us with their most valuable asset: their customer relationships.

...how it’s going.

After years of exponential growth and becoming a category-defining leader in customer engagement, Braze became a publicly traded company in November 2021 (Nasdaq: BRZE). In 2023, the company passed $500M in CARR and became a leader in Forrester Wave, Gartner Magic Quadrant, and IDC MarketScapes for cross-channel marketing. Today, Braze helps more than 2,000 of the world’s leading global brands across more than 70 countries to Be Absolutely Engaging.™

The new standard in customer engagement.

We're committed to setting the bar high in customer engagement—through product, performance, strategic customer support, and thought leadership.

4.5T

Messages and Other Canvas Actions in 2025

9B

Monthly active users as of July 2026

10.2T

API calls to Braze in 2025

15

Offices with 2,000 employees across 5 continents

2,700+

Global brands empowered by Braze to Be Absolutely Engaging™

MADE TO SCALE WITH COMPANIES OF ALL SIZES

Social Impact at Braze

At Braze, we know we have an opportunity to shape the future—to create a more equitable world, and a healthier planet for all. Our Social Impact team aims to amplify employee passions, invest in our communities, and accelerate science-based climate solutions.

Community

Braze creates lasting value for and with our communities through Braze Cares (year-round volunteerism and giving initiatives), grant-making via the Braze for Social Impact Fund (pledging 1% of equity over ten years), and Tech for an Equitable Future (product grants).

Product Grants