Message Step for Canvas

Canvas Message Step Message Steps allow you to add a standalone message where you want in your Canvas flow.

Create a Message Step

To create a Message Step, add a step to your Canvas. Then, use the drop-down at the top of the new step to select Message Step.

Then simply set up your messages as you do now in the “Messages” section of the Full Step.

Canvas Message Step

With a Message Step, all uses who enter the step advance to the next step when any one of the following conditions is met:

  • Any message is sent
  • A message is not sent because the user is not reachable with a channel
  • A message is not sent because it is frequency capped
  • A message is not sent because it is aborted

Analytics

Metric Description
Entries Reflects the number of times the step has been entered. If your Canvas has re-eligibility and a user enters a message step twice, two entries will be recorded.
Proceeded to Next Step Reflects the number of entries that proceeded to the next step in the Canvas.
Sends Reflects the total number of messages the step has sent. If your Canvas re-eligibility and a user enters a message step twice, two entries will be recorded.
Unique Recipients Reflects the number of users who have received messages from this step.

Canvas Message Step

WAS THIS PAGE HELPFUL?
New Stuff!