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Braze

Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it

Data & Analytics

Live 360° customer profiles, actionable insights, data sharing and streaming
Campaign Orchestration

Create, adapt, and iterate on customer journeys all in one place.
Optimization

Behavior-based automation, predictive tools, and A/B testing

Integrated Cross-Channel Delivery

Mobile & Web Push
In-App & In-Browser Messaging
Content Cards
Email
SMS
WhatsApp
Audience Sync

Industries

Financial Services
Media & Entertainment
On Demand
QSR
Retail & eCommerce
Travel & Hospitality

Use Cases

Boost Productivity
Optimize Onboarding
Increase Engagement
Reduce Churn
Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Retail & eCommerce

Fashion Retailer Pomelo Boosts Conversions by 300% With Help From Braze and Friends

Health & Wellness

Freeletics Drives a 200% Increase in Conversion Rate With Braze

Engagement

Skyscanner Boosts Engagement By Highlighting Valuable Features With a Personalized Approach

Braze For Success

Evolve your customer engagement program with our award-winning services.

See how it all works

Certifications
Technical Support
Braze Learning
Customer Success Managers

Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

Learn more about Braze Alloys

Technology Partners
Solutions Partners
Partner Portal

All Resources

Thought leadership, tips, and tricks for world-class customer engagement

Using Braze

Documentation & User Guides
Glossary
Customer Support & Services

Content Library

Blog
Reports & Guides
Webinars & Events
Videos
Benchmarks

About Us
Careers
News
Investor Relations
Legal
Contact Us

Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it

Data & Analytics
Campaign Orchestration
Optimization

Integrated Cross-Channel Delivery

Mobile & Web Push
In-App & In-Browser Messaging
Content Cards
Email
SMS
WhatsApp
Audience Sync

Industries

Financial Services
Media & Entertainment
On Demand
QSR
Retail & eCommerce
Travel & Hospitality

Use Cases

Boost Productivity
Optimize Onboarding
Increase Engagement
Reduce Churn
Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Retail & eCommerce

Fashion Retailer Pomelo Boosts Conversions by 300% With Help From Braze and Friends

Health & Wellness

Freeletics Drives a 200% Increase in Conversion Rate With Braze

Engagement

Skyscanner Boosts Engagement By Highlighting Valuable Features With a Personalized Approach

Braze For Success

Evolve your customer engagement program with our award-winning services.

See how it all works

Certifications
Technical Support
Braze Learning
Customer Success Managers

Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

Learn more about Braze Alloys

Technology Partners
Solutions Partners
Partner Portal

All Resources

Thought leadership, tips, and tricks for world-class customer engagement

Using Braze

Documentation & User Guides
Glossary
Customer Support & Services

Content Library

Blog
Reports & Guides
Webinars & Events
Videos
Benchmarks

About Us
Careers
News
Investor Relations
Legal
Contact Us

Resources

Reports & Guides

Use Cases

Acquisition
Engagement
Onboarding
Reduce Churn
Retention

Industries

Financial Services
Health & Wellness
On-Demand
Media & Entertainment
Retail & eCommerce
Travel & Hospitality

Topics

AI and Machine Learning
Brand Humanity
Braze Alloys
Building Braze
Data Agility
Cross-Channel
Customer Engagement
Culture at Braze
Data Privacy and Security
Marketing Ecosystem
Personalization
Product Release
LTV
SDK

Resources

Event
Guide
Report
Video
Webinar

Product Feature

Business Intelligence
Campaign Scheduling
Canvas
Content Cards
Currents
Email
GDPR Compliant
HIPAA Compliant
In-App Messages
In-Browser Messages
Liquid Personalization
Mobile Push Notifications
Reporting and Analytics
Rate Limiting
SMS
Web Push
Webhooks

Region

APAC

Show All

All Resources
Articles
Reports & Guides
Videos
Webinars & Events

SMS

High-Impact SMS: Understanding the Power of this Key Marketing Channel

May 5, 2023
Customer Engagement

Melting Points: Where Creativity Meets Technology

Apr 27, 2023
Customer Engagement

The Evolution of Customer Engagement

Apr 26, 2023
Media & Entertainment

The Braze Media and Entertainment Inspiration Guide

Apr 24, 2023
Health & Wellness

The Braze Health and Wellness Inspiration Guide

Apr 10, 2023
Customer Engagement

The WhatsApp Starter Guide from Braze

Apr 7, 2023
Customer Engagement

Know Your Audience: Converting Anonymous Users in a Cookie-Free World

Apr 6, 2023
Retail & eCommerce

2023 Retail Customer Engagement Review

Mar 30, 2023
Customer Engagement

Building Business Resilience: Realizing Marketing's Biggest Opportunities in Unpredictable Times

Mar 20, 2023
Guide

Braze WhatsApp Inspiration Guide

Mar 15, 2023
APAC

The Double-Digit Sales Day Phenomenon, Explained

Mar 14, 2023
Financial Services

The Braze Financial Services Inspiration Guide

Mar 13, 2023
Report

The Forrester Wave™: Cross-Channel Marketing Hubs, Q1 2023

Mar 9, 2023
Report

2023 Global Customer Engagement Review

Feb 23, 2023
Customer Engagement

What is Customer Engagement?

Feb 22, 2023