Financial Services


Deliver customer-centric experiences backed by best-in-class data and security

  • Paypal
  • Venmo
  • Intuit
  • Stash
  • Chime
  • Crypto
  • MoneySuperMarket
  • Payomatic
  • bunq
  • Endowus
  • Fondeadora

Boost mobile app adoption and lifetime value with data-driven marketing

Connected Content

Case Studies

Product Feature

Content Cards

In-App Messages

Mobile Push Notifications

Payomatic used Braze to bolster its digital capabilities as it transformed its traditional brick-and-mortar business, delivering personalized messages at key moments during the customer journey and driving a 32% increase in direct deposit adoption within its app.
See Payomatic's Story

“Because we now rely on a cloud-based, 360-degree view of our customer, we’ve become much better at collecting actionable insights that improve future campaigns and help us increase customer lifetime value.”


Steven Mayotte
CIO at Payomatic

Drive more conversions with cohesive customer experiences fueled by real-time streaming data

Topics

Braze Alloys

Churn Reduction

Streaming Data

With a tech stack based on streaming data, the fully-mobile bunq used Braze, Segment, and Mixpanel to better segment, target, and engage users, reducing churn by 17%.
See bunq's Story

Build trust with your customers by creating valuable, frictionless journeys

Dynamic Segmentation

Journey Builder

Singapore-based digital wealth platform Endowus uses Braze to test and experiment in audience segments from different channels based on custom events and attributes in order to launch effective customer journeys while decreasing time spent building campaigns.
See Endowus's Story

Banking on the Customer Journey: 2022 Financial Services Insights

90%

Of consumers who feel they receive relevant communications say they are extremely or very satisfied with their bank

62%

Of consumers are willing to share more personal information with their financial services provider to get more relevant information

50%

Of consumers rank trustworthiness as a top factor when it comes to a bank provider

Customer engagement pays off for financial services

50%

Increase in 3-month rolling retention with cross-channel messaging


Financial startups are making messages more valuable by leveraging in-product and out-of-product channels together

3X

Longer average user lifetime with cross-channel messaging


Brands that lean on a single-channel strategy run the risk of missing the opportunity to meet consumers where they are