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  • Why Braze?
    • The Braze PlatformAll your data, channels, and orchestration needs in one place
      View the platform
      Pricing
    • BrazeAl™ UPDATESAutomate, learn, and personalize with AI
    • Braze Data PlatformUnify, activate, and distribute your data
    • Cross-ChannelSend all your messages from one place
    FEATURED CAPABILITIES
    • BrazeAI Decisioning Studio™Deliver 1:1 personalization, at scale
    • Journey OrchestrationCreate multi-step, cross-channel experiences
    • BrazeAI™ Agents UPDATESScale smarter engagement with always-on AI agents
    • Reporting & AnalyticsAnalyze performance & uncover insights
    • Creative Studio NEWSimplify creative workflows
    FEATURED CHANNELS
    • Email
    • Mobile App Messaging
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    • SMS/RCS
    • WhatsApp
    • View all channels
    How It Works

    Get a breakdown of our vertically- integrated technology

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  • Industries
    • Retail & eCommerce
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    • On Demand
    • QSR
    Use Cases
    • Optimize Onboarding
    • Boost Productivity
    • Improve Acquisitions
    • Reduce Churn
    • Increase Engagement
    Braze For
    • Engineering
    • Startups
    Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
    2026 Global Customer Engagement ReviewFor our sixth Global CER, we surveyed over 2,200 marketing leaders and analyzed upwards of 6 billion data points spanning more than 750 brands
    • Braze AlloysExplore and Connect with our trusted Technology or Delivery Partners
    • Become a PartnerExplore the different types of partnerships available and help lead the charge for best-in-class customer experiences
    • Find a PartnerSupercharge the power of Braze with pre-built partner solutions designed to accelerate success
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Braze.
Be Absolutely
Engaging.™

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Overview
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Optimize Onboarding
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Improve Acquisition
Reduce Churn
Increase Engagement
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One-Time Services

Expert engagement. Fast results.

Built for companies both big and small, our proven track record and extensive experience in customer engagement ensures that your company is in the right hands.

Contact Us
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The Braze Difference

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56 days

days to onboard and launch email
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58M

logged sessions through onboarding
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40%

push conversions during onboarding
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25%

raise in segment revenue (in partnership with FIVE)

Customized services for every step of your journey with Braze.

Whether you want to be in the driver’s seat, need a hands-on expert, or are somewhere in between, our solutions will help you achieve your goals.

Onboarding & Migration

Get up and running fast with everything from strategic best practices and guided migrations to onboarding and full hands-on keyboard implementation support.

Manage & Accelerate

Get the strategic and technical expertise you need to maximize your investment and continue transforming your business.

Learn & Grow

Take advantage of dedicated self-guided or on-site training to deepen your skills, ramp up your team on best practices, or expand your use of Braze across geographies.

Creative & Brand

Partner with our specialized teams to brainstorm and generate creative that will win the hearts and minds of your customers.

Deliverability at Scale

Engage our product experts to stay ahead of the latest industry changes and ensure you reach your customers at the right place and right time.

Project Acceleration

From integrating your data warehouse to launching a bespoke campaign, we’ll partner with your team to support you at every step of your journey.

Get global expertise for whatever your needs are.

Engage our community of vetted and highly experienced partners to tailor services for your unique needs—taking advantage of deep regional, industry, and technical expertise.

Expertise You Can Trust

Our partners undergo rigorous certification processes to provide customers with the most relevant recommendations and strategies.

Localized Solutions

Whether your needs are global or local, our partners offer tailored solutions that are region specific—ensuring cultural and market relevance.

Industry-Specific Customization

Each partner brings industry-specific expertise, so that you receive the most relevant strategies to fit your needs.

Comprehensive Management

Receive end-to-end support running, operating, and managing your systems efficiently.

Solutions Partners
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Make your messages matter.

Hear from brands who are using Braze to find a voice that is now finding its way to customers.

Read all Success Stories
PureGym

The ex-member population is so important to our business—as many as 20% of people who join PureGym each month are re-joiners. With Braze and ConsultMyApp, we can engage them in the right ways, convert them, and bring them back to their local gyms.

James Edwards
Head of CRM at PureGym
69%Higher open rate
89%Clickthrough rate (CTR)

Ready to get started?

There’s never been a better time to be a better marketer.™ Join brands of all sizes who are taking the craft of customer engagement to the next level.
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