Customer Support & Services
From evaluation to onboarding, drive more value with our world-class services and support
On your team, every step of the way
Evaluation
Integrations & Onboarding
Customer Success
Deliverability
Data Services
Technical Support
Launch your first campaign in weeks, not months
Go live in your first 6 weeks
Our solutions architects work directly with your engineering team to define your integration scope, helping to get your initial campaign launched so you can access results faster.
Get dedicated implementation support
Our onboarding and integrations services help you get set up for success and accelerate time to value, providing key support for email onboarding, deliverability, and data strategy.
Leverage best-of-breed partnerships
Embrace a “no more ‘custom’ integrations” approach with dozens of world-class partnerships with leading and emerging technologies, from business intelligence to customer data platforms, attribution to AI.
Our Customer Success Managers help transform your vision into action.
Get custom solutions
Using our proprietary framework, customer success managers (CSMs) design customized success plans to help maximize your impact.
Extend the value of your data
CSMs work with you through Executive Business Reviews to see where you stand and to help uncover new opportunities.
Unlock creative strategies with our teams
CSMs bring in Support Specialists and Solution Architects as needed to quickly troubleshoot technical queries and provide solutions to your developers.
Braze Named a Leader in The Forrester Wave™: Mobile Engagement Automation, Q3 2020
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