Resources
Thought leadership, tips, and tricks for world-class customer engagement
Guide
Braze WhatsApp Inspiration Guide
This collection of 10+ customizable campaigns from Braze can help you kick start your WhatsApp marketing program and take advantage of the unparalleled reach the channel offers.
Read Feature
Braze Blog
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Customer Engagement
Melting Points: Where Creativity Meets Technology
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Guide
Activate Your Data to Unlock ROI and Build a Business for All Weathers
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Report
2023 Global Customer Engagement Review
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Canvas
Start Anywhere, Go Everywhere With Braze Canvas Flow
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Customer Engagement
What Are Anonymous Users?
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WhatsApp
The Benefits of Adding WhatsApp to Your Marketing Mix
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Canvas Flow
Personalize Customer Journeys in Real-Time With Braze Action Paths
Building Braze
Our Product, Design, and Engineering teams share how they built the Braze platform from the ground up.
Building Braze
How Braze Worked Across Teams to Build a Support Portal
May 10, 2023
By Molly Lisenco
VP, Global Technical Support, Braze
Building Braze
How Braze Overcame Infrastructure Challenges to Launch Content Cards at Scale
Feb 24, 2023
By Chris Haines
Senior Software Engineer, Platforms & Channels, Braze
Building Braze
Reinventing Orchestration: How Braze Built Our Canvas Flow Customer Journey Tool
Feb 10, 2023
By Steven Camiña
Group Product Manager, Braze
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Braze Announcements
Braze Earns Prestigious Customer Service Award For Onboarding Professional Services
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Braze Announcements
Braze Earns Customer Service Award 5th Year in a Row
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WhatsApp
How to Get Started With WhatsApp for Business
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AI and Machine Learning
2 Ways Generative AI Can Enhance Your Marketing (and Not Replace You!)
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Webinar
Discover What’s New: May 2023 Product Release
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Bonfire
May 2023 Bonfire Marketer of the Month: Bilt Rewards’ Sean Collins
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Webinar
Shake Shack's Recipe for Improved Customer Engagement