
Resources
Thought leadership, tips, and tricks for world-class customer engagement

Guide
Braze Inspiration Guide
This collection of 50 inspirational use cases—inspired by real campaigns carried out by Braze customers—can be easily customized to fit your unique needs and address your unique challenges. The guide is structured as a library of customer engagement use cases, making it easy to skip to the growth levers (e.g. Activation, Monetization, Retention) or campaigns (e.g. abandoned cart, loyalty enrollment, year-in-review) that interest you.
Braze Blog
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Customer Engagement
Melting Points: Where Creativity Meets Technology
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Product Release
Work Smarter With Sage AI by Braze
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Data Agility
Activate Your Data to Unlock ROI and Reduce the Integration Burden for Technical Teams
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Report
2023 Global Customer Engagement Review
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WhatsApp
The Benefits of Adding WhatsApp to Your Marketing Mix
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Webinar
Discover What’s New: September 2023 Product Release
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APAC
Braze Expands APAC Footprint to Include Indonesia
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Braze Announcements
Braze Named as a Leader in Two IDC MarketScapes for Omni-Channel Marketing Platforms
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Report
Braze named a Leader in IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises
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Report
Braze named a Leader in IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for SMB
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Culture at Braze
Braze Recognized as the #4 Best Medium Workplace in Europe™ by Great Place to Work®
Building Braze
Our Product, Design, and Engineering teams share how they built the Braze platform from the ground up.
Building Braze
How Braze SMS Link Shortening Deepens Engagement Insights
Sep 6, 2023
By Ian Abels and Donnie Kendall
Building Braze
How Extensible Messaging Across Channels Can Support Flexible, Highly Relevant Marketing Experiences
Jul 7, 2023

By David Bielik
Building Braze
How Braze Worked Across Teams to Build a Support Portal
May 10, 2023

By Molly Lisenco
VP, Global Technical Support, Braze
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Email Deliverability
Gmail Deliverability Issues: Why You Should Set Up Google Postmaster
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Acquisition
5 Ways to Improve Customer Activation Campaign Performance
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Customer Engagement
How to Convince Your Boss to Send You to Forge 2023
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Guide
Braze Inspiration Guide
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Building Braze
How Braze SMS Link Shortening Deepens Engagement Insights
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Video
Learn How Pegipegi, Indonesia's leading OTA For Budget Travel, Drives Customer Engagement and Loyalty with Braze
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Culture at Braze
Braze Named as a Top Achiever in the Best Workplaces in Tech™ List by Great Place to Work UK®