
Resources
Thought leadership, tips, and tricks for world-class customer engagement

Report
2023 Global Customer Engagement Review
Braze Blog
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Braze Announcements
Winter 2023 Product Release: Faster Content Creation, New Partnerships and Integrations, and Streamlined Collaboration Across Your Team
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Guide
Activate Your Data to Unlock ROI and Build a Business for All Weathers
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Canvas
Start Anywhere, Go Everywhere With Braze Canvas Flow
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Customer Engagement
What Are Anonymous Users?
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Canvas Flow
Personalize Customer Journeys in Real-Time With Braze Action Paths
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Webinar
WhatsApp: Expand Your Reach and Deepen Engagement
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Webinar
WhatsApp: Expand Your Reach and Deepen Engagement
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Report
2023 Retail Customer Engagement Review
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Acquisition
Reducing Your Ad Spend to Get Ahead in 2023
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Webinar
Activating your Customer Data
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Data & Infrastructure Agility
Exploring the Technical Side of Ingesting Data into Braze
Building Braze
Our Product, Design, and Engineering teams share how they built the Braze platform from the ground up.
Building Braze
How Braze Overcame Infrastructure Challenges to Launch Content Cards at Scale
Feb 24, 2023
By Chris Haines
Senior Software Engineer, Platforms & Channels, Braze
Building Braze
Reinventing Orchestration: How Braze Built Our Canvas Flow Customer Journey Tool
Feb 10, 2023

By Steven Camiña
Group Product Manager, Braze
Building Braze
From B2C Research to B2B Research: My UX Journey
Jan 10, 2023
By Linda Nguyen
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Webinar
On-Demand Webinar: A Guide to Marketing in Turbulent Times
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AI and Machine Learning
Everybody Wants to ChatGPT the World
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Mobile Push Notifications
Mobile Web Push Is Now Supported on Safari
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Customer Engagement
Meet the Challenges of Today by Embracing Resilient Customer Engagement
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Guide
Building Business Resilience: Realizing Marketing's Biggest Opportunities in Unpredictable Times
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Channels
Introducing Native Braze Support for WhatsApp
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Channels
Build 1:1 Connections at Scale With the Braze Platform’s Native Support for WhatsApp