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Resources
Thought leadership, tips, and tricks for world-class customer engagement
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Report
2024 Global Customer Engagement Review
Braze Blog
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Guide
The Braze WhatsApp Inspiration Guide
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Guide
Braze Inspiration Guide
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Customer Engagement
Melting Points: Where Creativity Meets Technology
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Guide
FAQs: Get Ready for Gmail and Yahoo’s 2024 Email Changes
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On-Demand
5 Creative AI Use Cases for Customer Engagement
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Webinar
Make Your Data Work Harder: How Wynn Resorts Upped Its Data Management Game to Support Real-Time User Experiences
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Retail & eCommerce
2023 Retail Customer Engagement Review
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Webinar
Experimentation at Scale: Testing and Personalization Strategies for Marketers
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Webinar
Building Business Resilience: Realising Marketing's Biggest Opportunities in Unpredictable Times
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Webinar
Discover What’s New: August 2024 Product Release
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Webinar
4 Steps to Building & Refining Your Data Strategy
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Data Privacy and Security
Why Google’s Retreat on Cookie Deprecation Won’t Slow the Shift to a First-Party Future
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Digital Transformation
How Kredit Academy Is Finding Success With the Help of Tech for An Equitable Future
Building Braze
Our Product, Design, and Engineering teams share how they built the Braze platform from the ground up.
Building Braze
A Technology Leader’s Perspective on Build vs. Buy
Jul 25, 2024
By Jamie Doheny
VP, Technology Services & Chief of Staff, Engineering, Braze
Building Braze
A New Era of Customer Engagement: Braze Announces visionOS Support
May 23, 2024
By Jeriel Ng
Building Braze
Scaling Quality: How Braze Ensures True Personalization for Massive Volumes of Email—and Does It Fast
Mar 1, 2024
By Gurbir Sukhija
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SMS
Unlocking SMS Potential: Braze and Movable Ink’s SMS Link Preview
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Webinar
Delivering Success: How Papa Johns UK Scaled Customer Engagement at Pizza Speed
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Email
9 Best Practices for Email Subject Lines
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Webinar
Discover What’s New: July 2024 Product Release
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Data & Infrastructure Agility
A Complete Guide to Data Automation for Marketers
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Bonfire
July 2024 Bonfire Marketer of the Month: BlaBlaCar’s Linh Vu
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Email Deliverability
Deliverability Indicators: Understanding Spam Complaints and What They Mean For Customer Engagement