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Thought leadership, tips, and tricks for world-class customer engagement

Featured Stories
Overcoming data privacy problems: How high concern drives advanced personalization
Blog6 min read

Overcoming data privacy problems: How high concern drives advanced personalization

June 13, 2025
Once upon a brand: Crafting stories that captivate and convert
Blog7 min read

Once upon a brand: Crafting stories that captivate and convert

June 13, 2025
Creativity unleashed: How customer engagement platforms redefine innovation
Blog6 min read

Creativity unleashed: How customer engagement platforms redefine innovation

June 12, 2025
Articles
Discover the most recent marketing insights.
Getting started with RCS marketing
Blog7 min read

Getting started with RCS marketing

Lexie Haggerty
June 10, 2025
Smarter decisions, deeper connections: Braze named to Databricks' Data Intelligence for Marketing program
Blog7 min read

Smarter decisions, deeper connections: Braze named to Databricks' Data Intelligence for Marketing program

Team Braze
June 10, 2025
Introducing Banners: Persistent, personalized messages in your app and website
Blog7 min read

Introducing Banners: Persistent, personalized messages in your app and website

Haley Trost
June 10, 2025
Case Studies
Read how brands are achieving their biggest milestones
Kayo Sports leverages AI to create 1:1 messaging at scale, driving customer loyalty and lifetime value
Case Study6 min read

Kayo Sports leverages AI to create 1:1 messaging at scale, driving customer loyalty and lifetime value

NAVER WEBTOON improves webtoon completion rates with Braze
Case Study3 min read

NAVER WEBTOON improves webtoon completion rates with Braze

NAVER WEBTOON boosts CRM strategies with predictive user modeling data
Case Study5 min read

NAVER WEBTOON boosts CRM strategies with predictive user modeling data

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Reports & Guides
Read how brands are achieving their biggest milestones
10 Key Reasons to Deploy a Customer Engagement Platform
Guide

10 Key Reasons to Deploy a Customer Engagement Platform

What SMBs Should Look for in a Customer Engagement Platform
Guide

What SMBs Should Look for in a Customer Engagement Platform

Customer Engagement Review 2025: Asia
Guide

Customer Engagement Review 2025: Asia

Videos
Read how brands are achieving their biggest milestones
Braze x Shopify
Video

Braze x Shopify

March 01, 2024
What's New at Braze: April 2025
Video

What's New at Braze: April 2025

March 01, 2024
Sportsbet: Personalized Messages at Scale
Video

Sportsbet: Personalized Messages at Scale

March 01, 2024
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