If you need additional support with your email program, we offer recurring and one-time services at an additional cost. For more information reach out to your Account Manager.
Premium deliverability services
We offer two tiers of recurring email support: Premium Deliverability Services and Deliverability Monitoring.
- Audit of historical/current email sending practices with a review of targeting, cadence, and messaging strategies
- Whitelabel configuration and customized IP warming plan created by an email deliverability expert
- Regular check-in calls during your first month (three times per week for Premium Deliverability and once per week for Deliverability Monitoring)
- Regular call with deliverability expert (twice per month for Premium Deliverability and monthly Deliverability Monitoring) to provide:
- Monitoring of deliverability performance by domain
- Recommendations to improve email program performance and results utilizing data and established best practices
- Crisis Triage - in the event of a deliverability issue, like a block or blacklist, our team will help mitigate and remediate