Reduce Churn
Leverage your technology to hold onto the customers you've already won
Send personalized experiences without sacrificing privacy by using zero-party data
Survey
Product Feature
In-App Messages
Zero-Party Data

Strengthen brand relationships with smart testing and optimization
Product Feature
Canvas
In-App Messages
Mobile Push Notifications

Connect with users on the right channel in the right moment
Topics
Braze Alloys
Product Feature
SMS
Canvas Flow

Why customer engagement matters for reducing churn
58%
Increase in 30-day retention when users receive messages
Holding onto customer isn’t just about promotions and loyalty programs—the simple act of sending a message can sometimes have the biggest impact.
48%
of media and entertainment brands' marketing budgets focus on retention
In this fast-growing, highly competitive space, brands know the importance of ensuring that they have the technology they need to hold onto customers longer
76%
longer user lifetime value when brands message customers on two channels
Take your retention strategy to the next level by leveraging multiple messaging channels in tandem to provide the kinds of cohesive experiences that drive real loyalty.