The Braze Platform


Create powerful customer engagement with ease, at any scale

Orchestrate responsive, cross-channel experiences within a single interface
Enjoy trusted performance and reliability at scale
Stay compliant with world-class data security

Connect with customers in the moments that matter

Welcome new customers

Cross-Channel Messaging

Drive engagement & increase transactions

In-App Messages

Win back lost customers

Email

Build with Braze

Empower your team with the platform built to push customer engagement forward

Braze unlocks your most creative customer engagement strategies and the support to grow them at your own pace.

Listen Actively

Ingestion

Ingest data from your apps, websites and back-end systems and listen to your customers across multiple touchpoints.

Data Streaming & Sharing

Get more out of your previous investments with our data streaming solution, Braze Currents, and custom integrations with partners like Snowflake.

Reporting & Analytics

Test and measure the impact of campaigns in the moment with Braze native reporting tools.

Understand customer insights to make every message relevant

Dynamic Segmentation

Build dynamic audiences with real-time data and real-world context that change as your users do.

Journey Orchestration & Testing

Easily mix and match Canvas components to create simple yet powerful cross-channel journeys. Plus, built-in A/B testing tools make it easy to optimize as you go.

Personalization

Braze has all the tools you need to personalize by channel, send time, copy, and more.

Take action across channels

Deliver dynamic, cross-channel experiences to your customers wherever and whenever they need you.

Mobile & Web Push

In-App & In-Browser Messages

Content Cards

Email

SMS

Optimize in real time

Continue to learn and grow with AI-enabled insights that generate new data, ideas, and audiences as you go.

3B+

Global monthly active users engage with the brands they love, thanks to the power of Braze.

We're certified & compliant internationally

We have ISO 27001 certification, perform annual SOC II Type II audits, and are compliant with HIPAA, CCPA, and GDPR.

Security and Compliance

We unleash creativity with easy-to-use tools

Braze Canvas, our customer journey management tool, provides your team with the resource they need to build dynamic and responsive journeys, all in one intuitive interface.

See Braze Canvas

Do more faster with a platform that performs brilliantly at any scale.

Stay focused on the unique challenges only your team can solve. With quick implementation and 50+ partner integrations, Braze amplifies your ROI.

More About Braze Engineering

Success is a team effort.

We support you in getting the most out of Braze, with teams dedicated to on boarding and support as you scale.

“I am always blown away by the customer service at Braze. I have had a few account reps and every single one of them has been fantastic and always did everything they could to help answer questions. It really feels like working with an extended teammate.”

Emily Koenig
Lifecycle Marketing Manager at Sittercity
Emily Koenig
More on Support and Success Services