Improve Acquisition
Grab attention and engage customers with targeted messaging
Cut through the noise and inspire action
Product Feature
Mobile Push Notifications

“When we temporarily replaced live racing with virtual events, we had to win over fans who were missing their favorite form of entertainment. By using Braze and rich push notifications, we won their attention. We’re using the same strategy to keep fans up to date on the comeback of live racing events.”
Sign up new subscribers to extend your channel reach
Product Feature
SMS

“Braze has greatly improved our ability to leverage channel communications tailored to our customers’ preferences. The ability to quickly set up cohesive, multi-step, and multi-channel journeys has significantly reduced our campaign launch time and accelerated speed to optimization.”
Build referral programs that work
Product Feature
In-App Messages
Mobile Push Notifications

2021 Global Customer Engagement Review
13%
Greater retention in the first month when users are messaged on multiple channels
25%
More users make purchases when both inside-the-app and outside-the-app messages are used
94%
Increased customer lifetime value when brands engage users on multiple channels
Why customer engagement matters for acquisition
26%
Of global consumers have tried at least one new brand during the pandemic
Meanwhile, 95% say they’re very or somewhat likely to buy from one of those new brands in the future
62%
Increase in mobile acquisition during the pandemic
Not only are today's consumers adapting to digital, a large number of them are first engaging with brands on mobile channels
10X
More likely to make a purchase if a user was acquired via mobile
Acquisition source matters when it comes to new users—make sure you have a strategy to keep them engaged across the web, mobile and beyond