The Braze Predictive Suite puts machine learning tools in the hands of marketers, empowering them to effectively leverage and act on data directly within our comprehensive customer engagement platform.

Predictive Churn

Identify and message at-risk customers proactively with this customizable machine learning model that marketers can build for themselves.

Predictive Purchases

Easily identify users with a high propensity to buy with this easy-to-use machine learning model.

Use the Braze Intelligence Suite to get the what, where, and when of every campaign and Canvas journey just right.

Intelligent Timing

Our send-time optimization feature allows marketers to send messages at the times they're most likely to be engaged with.

Intelligent Channel

Build cross-channel experiences that deliver messages on the channel which a customer is most likely to engage with based on past message interaction trends.

Intelligent Selection

This machine learning algorithm strategically redistributes users between campaign creatives or customer journey variants based on how each has performed over time.