Automate your customer engagement efforts with in-the-moment iteration and AI
Braze Predictive Suite
The Braze Predictive Suite puts machine learning tools in the hands of marketers, empowering them to effectively leverage and act on data directly within our comprehensive customer engagement platform.
Identify and message at-risk customers proactively with this customizable machine learning model that marketers can build for themselves.
Predictive Purchase (available soon)
Easily identify users with a high propensity to buy with this easy-to-use machine learning model.
Use the Braze Intelligence Suite to get the what, where, and when of every campaign and Canvas journey just right.
Our send-time optimization feature allows marketers to send messages at the times they're most likely to be engaged with.
Build cross-channel experiences that deliver messages on the channel which a customer is most likely to engage with based on past message interaction trends.
This machine learning algorithm strategically redistributes users between campaign creatives or customer journey variants based on how each has performed over time.
Machine learning accelerates your customer engagement efforts
Braze automates the small decisions for you so you can focus on major milestones. We support billions of cohesive, personalized experiences.
Optimization in Action
“AI and machine learning can still be perceived as cumbersome and difficult to figure out. With Braze Predictive Suite and our streamlined Intelligence Suite, we’re aiming to provide brands a platform that is both effective and easy to use, and in turn, brands will add more value with each customer interaction and campaign they create.”
SVP, Product at Braze