Increase Engagement


Craft timely, relevant experiences that motivate customers to stay engaged

  • Intuit
  • The Guardian
  • Etsy
  • Mercari
  • HBO
  • Delivery Hero
  • Dominos

Celebrate streaks with personalization across multiple channels

Product Feature

Liquid Personalization

Canvas

Email

Mobile Push Notifications

In-App Messages

Fitness and nutrition app 8fit gamified user engagement through messages promoting workout streaks with Braze Liquid Personalization, driving a 13% increase in free users converting to paid memberships.
See 8fit's Story

Drive more purchases with gamification

Product Feature

In-App Messages

Sephora SEA used Braze streaming data and customization to cut through the noise of a crowded, highly competitive market. To capture customers' attention, the created "Angpao" messages inspired by traditional Lunar New Year red envelopes and boosted purchases by 132%.
See Sephora SEA's Story
Sephora logo and examples of angpao in-app messages

Boost revenue with data-driven A/B testing

Product Feature

Canvas

Mobile Push Notifications

Gaming brand Kolibri used Braze-powered A/B testing and optimization to assess the impact of potential product changes, supporting a more impactful, more appealing customer experience and boosting revenue by 15%
See Kolibri's Story
Kolibri logo and generic view of a canvas with multiple branches

“By taking advantage of Braze and Looker together, we’ve been able to be much more intentional about assessing the impact of every new feature in one of our games. The result has been extraordinary—allowing us to effectively mitigate risk while maximizing profit at the same time.”


Daniel Reichert
Product Director at Kolibri

Build Brand Humanity by Mastering Empathy at Scale

1.7X

Consumers are 1.7 times more likely to “love” brands that provide human experiences

1.8X

Users are 1.8 times more likely to say they “are satisfied” with brands that provide experiences that feel human

1.7X

Customers are 1.7 times more likely to purchase from brands that offer human experiences

Why customer engagement matters for increasing engagement

7.2X

More likely that a user makes a purchase if they receive messages


If you want to make the most of your customer relationships, they need to be built on communication

67%

Of brands that rank their customer engagement efforts as "excellent" exceed revenue goals


True engagement requires the right plan, technology, and data—plus a smidgen of self-confidence

64%

More purchases per customer when brands use cross-channel messaging to communicate with users


Take advantage of the full range of outreach tools, so you don't miss out on revenue