On Demand

Create personalized, real-time campaigns that are as responsive as your business

  • Deliveroo
  • Delivery Hero
  • Sweetgreen
  • Rappi
  • Movile
  • Daily Harvest
  • Blue Apron

Engage customers with personalized content to keep them coming back for more

Product Feature

Email

Liquid Personalization

By leveraging dynamic personalization features in Braze, Grubhub was able to automate an engaging email campaign that was customized to each customer based on 32 attributes—driving an 18% increase in referrals.
See Grubhub's Story

Bring your brand’s values to customers with unique digital campaigns

Topics

Braze Alloys

Customer Journey

Spanish ride-sharing app Cabify utilized Braze to create a unique, two-part email campaign celebrating the diversity of their audience and their commitment to accessibility, leading to 84% reopen rates.
See Cabify's Story

Boost reachable customers by leveraging powerful new messaging tools

Product Feature

In-App Messages

Mobile Push Notifications

Delivery Hero's Talabat delivery service took advantage of Braze and Apple's recent iOS provisional push notification feature to highlight the value of their messages to users who hadn't signed up for notifications. As a result, they increased their pool of push-enabled users by 36%.
See Delivery Hero's Story
DeliveryHero provisional push notification promotion
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Why customer engagement matters for on demand

32%

Of QSR and delivery brands exceeded their revenue goals over the past year


“Good enough” is no longer good enough—to reach their goals, brands need to embrace best-in-class technologies, data practices, and teamwork

84%

Of QSR and delivery brands have trouble connecting customer engagement metrics to revenue goals


Without the right technology, these companies can struggle to show the impact of their marketing efforts

4.7X

More purchases per user when brands leverage cross-channel messaging campaigns


Consumers hunger for what restaurant and delivery brands have to offer. Reach them where they are with messages that resonate

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