Legal Pages

Customer and Prospect Documentation


Master Subscription Agreement (Prior Versions Here)

Data Processing Addendum

CCPA Amendment to your existing DPA with Braze

Standard Contractual Clauses

Braze Sub-processors

Reseller Terms of Use

Professional Services Addendum

Acceptable Use Policy

Code of Conduct


Additional Privacy Information

GDPR FAQs

Data Protection Technical Assistance

Transparency Report

Privacy Shield Statement

Privacy Policy

Cookie Policy

Preference Centre

Data Subject Request Form

Privacy Notice for Job Candidates who are California Residents

You can find our privacy-related articles here


We're commmitted to rigorous compliance and privacy protections — and exceeding industry standards

Why compliance matters to us

The EU General Data Protection Regulation (GDPR) took effect in May 2018. Braze is committed to GDPR compliance as part of our unwavering dedication to data security and client protection.

Responsible data processing

Braze acts as a data processor for our clients. Because of this, our Chief Technology Officer works closely with key leaders and external advisors to ensure ongoing compliance with data processor obligations under GDPR.

Enterprise-grade security

Feel confident with our top-tier security program. We have systems in place that ensure strong security and protected access to customer data.

Easy response to individual legal requests

Braze has processes and policies established to help you easily respond to individual data subject requests, such as a customer’s access to their personal data, or an objection to the processing of that data.

Data privacy and governance

Our Chief Technology Officer, General Counsel and other senior leaders work diligently to lead the charge on privacy and compliance at Braze.