Video

To play a video in an HTML in-app message, include the following <video> element in your HTML, and replace the video names with your file’s name (or the remote asset’s URL). You can find other possible <video> options on MDN Web Docs.

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<video class="video" autoplay muted playsinline controls>
  <source src="https://video-provider.com/YOUR_VIDEO_FILE.mp4" type="video/mp4">
  <source src="https://video-provider.com/YOUR_VIDEO_FILE.ogg" type="video/ogg">
  Your device does not support playing this video.
</video>

To use a local video asset, be sure to include this file when uploading assets to your campaign.

Android considerations

To embed video and other HTML5 content in HTML in-app messages on Android, hardware acceleration is required to be enabled in the Activity where the in-app message is displayed. For more information, refer to the Android developer guide.

iOS considerations

To support iOS devices, you must include the playsinline attribute since full screen playback is not supported at this time.

• iOS does not support auto-play by default. To update this default option, you can modify the ABKInAppMessageHTMLViewController
• Full screen videos will not render correctly on iOS and are not supported at this time. You must include the playsinline attribute to show the video within the HTML message instead.