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Email open pixel and click tracking

Open pixel tracking and click tracking can be disabled per user profile. This flexibility helps you follow regional privacy laws, where an individual user profile might indicate they no longer want to be tracked.


When either importing or updating a user profile via API or CSV, two fields are available for you to modify:

  • email_open_tracking_disabled
  • email_click_tracking_disabled

For easy reference, this information is reflected on the user profile in the email Contact Settings, located in the Engagement tab.

Email open and click tracking pixel fields on the Engagement tab of a user's profile

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