Data Points

At Braze, data means action: each piece of data that arrives in Braze updates segment membership, can trigger & cancel messaging, is immediately available for messaging personalization, and more. As such, data points are Braze’s way of defining a billing and pricing structure, based on pieces of information logged against user profiles. See Consumption Count below to see what data counts toward your data point allocation.

Our Customer Success team can help recommend data best practices to fit your specific needs. You can find a more detailed breakdown of this definition in your Braze contract.

Management & Usage

You can view your Data Points Usage on the Subscriptions and Usage section in any of the tabs. Just go to your name in the top-right corner, click the drop down, and select Subscriptions and Usage.

Consumption Count

In sum, data points are accumulated when a user’s profile data is updated or when they perform specific actions. Essentially, data points are counts of each of your users’ session starts, session ends, events, and purchases.

You can find a breakdown of how Braze accumulates data points below, but there are nuances beyond what you see here, which may affect the number of remaining points you expect to see. If you ever have any questions about your billing, reach out to your Braze account manager.

General

Data Type Data Point Does it count towards consumption?
Profile Data First Name Yes
Profile Data Last Name Yes
Profile Data User ID Yes
Profile Data User Alias No
Profile Data Email Address Yes
Profile Data Gender Yes
Profile Data Age Group Yes
Profile Data Country Yes
Profile Data City Yes
Profile Data Language Yes
Profile Data Most Recent Device Locale Yes
Profile Data Time Zone Yes
Profile Data Date of Birth (DOB) Yes
Profile Data Bio Yes
Profile Data Phone Number Yes
Profile Data Avatar Image URL Yes
App Usage Data Session Start Yes
App Usage Data Session End Yes
Custom Attributes All Custom Attributes Yes
Recent Devices Number of Devices No
Recent Devices Most Recent Watch No
Recent Devices App Version No
Recent Devices Device No
Recent Devices Device OS No
Custom Events All Custom Events Yes
Purchases All Purchases Yes
Amplitude Cohort Assignment All Assignments Yes
Mixpanel Cohort Assignment All Assignments Yes

Location

Data Type Data Point Does it count towards consumption?
Most Recent Location All Most Recent Locations Yes
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