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Preference center

An email preference center lets users manage notification preferences for email campaigns and newsletters from a branded page in your app or website. Use these articles to create and manage a preference center with the Braze Preference Center API or the drag-and-drop editor, including subscription groups, opt-in states, and hosted page customization.

    Frequently asked questions

    What is an email preference center?

    An email preference center is a hosted page where users update email subscription status and choose message categories. Braze supports API-built and drag-and-drop preference centers.

    Should I use the Preference Center API or the drag-and-drop editor?

    Use the drag-and-drop preference center for faster setup with less code. Use the API email preference center when you need full control over layout, hosting, and custom logic.

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