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Thought leadership and key insights from customer engagement experts at Braze.
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Article9 min readFor SMB Brands, More Messaging Channels Means More Impact
January 12, 2026Brendan O'Connor
Article3 min readHow SMBs and Mid-Market Brands Can Leverage Cross-Channel Engagement to Thrive in a Challenging Marketplace
January 12, 2026Mary Kearl
Article6 min readHow SMB Customers Win With Braze Bonfire
Maddie Bertschmann and Maggie BrennanJanuary 12, 2026
Article5 min readSmall but Mighty: Why SMBs Are Uniquely Poised to Make the Most of Cross-Channel Personalization
January 12, 2026Team Braze
Article5 min readData-driven decisions: How startups can use reporting and analytics to enhance customer engagement
January 12, 2026Team Braze
Article9 min readHow AI Decisioning Transforms Marketing (A Complete Guide)
January 09, 2026Team Braze
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Article6 min readAI decisioning cheat sheet: How to crawl/walk/run with BrazeAI Decisioning Studioᵀᴹ
January 08, 2026Team Braze
Article4 min read3 Ways to Amplify Your APAC Push Strategy
January 06, 2026Haley Trost
Article5 min readA day in the life of a data scientist on the BrazeAIᵀᴹ forward-deployed engineering team
January 06, 2026McKay Jensen
Article11 min readHow behavioral marketing turns data into personalized experiences
December 23, 2025Team Braze
Article6 min readThe new inbox reality: How iOS changes are reshaping email marketing
December 20, 2025Aparna Prasad
Article11 min readExperience optimization: Turning data insights into better journeys
December 18, 2025Team Braze




