Notification preferences
If you would like to monitor the messaging and activity in your company account, you can choose to set up specific notifications and select where they go.
| Notification | Notified When | Available Notification Channels |
|---|---|---|
| AWS Credential Errors | When Braze receives an error while attempting to use your Amazon Web Services credentials for a data export. | Email, Webhook |
| Campaign/Canvas Updated | Notifies recipients when an active campaign/canvas is updated or deactivated, as well as when an inactive campaign/canvas is reactivated or when drafts are launched. | |
| Newsfeed Card Published/Live | Notifies recipients when Newsfeed cards are scheduled or published. | Email, Webhook |
| Push Credential Errors | Notifies recipients when an app’s push credentials are invalid and when an app’s push credentials are expiring soon. | Email, Webhook |
| Scheduled Campaign Sent/Not Sent | Notifies recipients when scheduled campaigns begin sending or when scheduled campaigns attempted to send, but had no eligible users to send to. | Email, Webhook |
| Scheduled Campaign Limit Met | Notifies recipients when the limit for a recurring scheduled campaign has been reached. | Email, Webhook |
| Scheduled Campaign Finished Sending | Notifies recipients when a scheduled campaign has finished sending. | Email, Webhook |
| Webhook Timeouts | Notifies recipients when a webhook URL times out more than 300 times in 5 minutes. This notification sends no more than once every two hours. | Email, Webhook. |
| Weekly Analytics Report | Sends a summary of the past week’s app group activity to recipients every Monday. Recipients receive a summary for each app group that they belong to. |
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