Security Settings

As an admin, security is a high priority on your list of concerns. This page can help you manage the generic, cross-company security settings, including authentication rules, IP whitelisting, and two-factor authentication.

Authentication Rules

Password Length

The default minimum length is 8 characters.

Password Complexity

Require passwords that include at least one of each of the following: uppercase letter, lowercase letter, number and special character.

Password Reusability

Determines the minimum number of new passwords that must be set before a user can reuse a password. The default is 3.

Password Expiration Rules

Use this field to set when you want your Braze account users to reset their password.

Session Duration Rules

Use this field to define how long Braze will keep your session active. Once Braze deems your session inactive (no activity for the defined number of minutes), the user will be logged out. The maximum number of minutes you can enter is 1440 (equal to 24 hours).

Restrict SSO

You can restrict your users from logging in using a password or SSO.

For SAML SSO, customers will need to setup their SAML settings prior to enforcing. If customers are using Google SSO, they will simply have to enforce on the security settings page with no additional lift.

Dashboard IP Whitelisting

Use the field shown to whitelist specific IP addresses and subnets from which users can log in to your account (for example, from a company network or VPN). Specify IP addresses and subnets as CIDR ranges in a comma separated list. If not specified, users will be able to log in from any IP address.

Two-Factor Authentication

Two-factor authentication adds a second level of identity verification to an account log in making it more secure than just a username and password. Toggling this switch to On will make two-factor authentication mandatory for all Braze account users in your company.

When two-factor authentication is enabled, in addition to entering a password, users will be required to enter a verification code sent to their mobile device when logging in to their Braze account.

Two-factor authentication is optional by default. However, when enabled, users who fail to set up their two-factor authentication will be locked out of their Braze account. Braze account users also have the option to set up two-factor authentication on their own, even if not required by the administrator.

Remember Me

Remember Me Upon toggling on two-factor authentication for your company, the Remember Me checkbox becomes available to users. This feature stores a cookie on your device, only requiring you to log in with two-factor authentication once over the course of 30 days.

  • Customers with multiple accounts under a Dashboard Company may experience issues using this feature due to the cookie being tied to a device. If users use the same device to log in to multiple accounts, the cookie will replaced for the previously authorized accounts on that device. Braze expects only one device to be associated with an account; not one device for multiple accounts.

Be sure to save your changes before leaving the page!

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