BrazeAI Operator
BrazeAI OperatorTM is an AI-powered assistant built into the dashboard. Operator helps get things done—answering questions, walking through setup, troubleshooting issues, and brainstorming ideas.
Topics
Data privacy and security
Model providers as sub-processors or third-party providers
When you use an integration with an LLM provider provided by Braze through the Braze Services (“Braze-provided LLM”), the providers of such Braze-provided LLM act as Braze Sub-processors, subject to the terms of the Data Processing Addendum (DPA) between you and Braze. BrazeAI OperatorTM integrates with OpenAI.
How data is used with OpenAI
To generate AI output through BrazeAI features that leverage OpenAI (“Output”), Braze will send certain information (“Input”) to OpenAI. Input consists of your prompts, the content displayed in the dashboard, and workspace data relevant to your queries. Per OpenAI’s API platform commitments, data sent to OpenAI’s API via Braze is not used to train or improve OpenAI models. Between you and Braze, Output is your intellectual property. Braze will not assert any claims of copyright ownership on such Output. Braze makes no warranty of any kind with respect to any AI-generated content, including Output.