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Create a drag & drop email

With the Drag & Drop Editor, you can create completely custom and personalized email messages in either campaigns or Canvas using the drag & drop editing experience.

Not sure whether your email message should be sent using a campaign or a Canvas? Campaigns are better for single, simple messaging campaigns, while Canvases are better for multi-step user journeys.

Once you’ve selected where to build your message, let’s dive into the steps to create a drag & drop email!

Step 1: Select your template

After selecting the Drag & Drop Editor as your editing experience, you can choose to:

  • Start with a blank template
  • Use a Braze drag & drop email template
  • Select a saved drag & drop email template

Basic Drag and Drop Email Templates section that shows the option to select a blank template or a Braze template. There is also a section underneath for saved drag and drop email templates.

If you want to use your existing custom HTML templates or templates created by a third party, they must be recreated in the Drag & Drop Editor.

After selecting your template, you’ll see an overview of your email where you can edit the sending information and email body, and view any errors or warnings to resolve before sending. Click Edit Email Body to begin designing your email structure in the Drag & Drop Editor!

Step 2: Build your email

The drag & drop editing experience is divided into three sections: Sending Settings, Content, and Preview & Test.

Before building your email, it’s important to understand the key components to help guide your email building experience.

Drag & drop email components

The Drag & Drop Editor uses two key components to make email composition quick and easy: Content and Rows.

Content includes a series of tiles that represent different types of content you can use in your message such as a title, text blocks, icons, and spacers. Simply drag one inside an existing row segment, and it will auto-adjust to the column width.

Every block in Content has its own settings, such as granular control on padding. The right-side panel automatically switches to a property panel for the selected content element. For more information see Editor Block Properties.

Rows are structural units that define the horizontal composition of a section of the message by using columns. Using more than one column allows you to put different content elements side by side. You can add all the structural elements you need to your message, regardless of the template you selected when you started.

The Settings panel in the Design and Build section includes general settings for the email message. These settings are inherited by the Content and Rows sections. For example, the Default Font set in this section is used everywhere in your message except where you use a custom setting.

Use email content

When you first load into the Drag & Drop Editor, you’ll see the Design and Build tab in the Content section of the Drag & Drop Editor. This is where you can leverage the creative details to the design of your email layout.

  1. Select the Rows panel. Drag & drop the row configurations into the main editor. This will map the layout of your email content. Note that new configurations must be dragged to the beginning or end of an existing section.
    • When you select a row configuration, the Row Properties settings appear for further customization for row background colors, images, and custom column sizes.
  2. Select the Content panel. Drag & drop the desired content tiles to the row components.
    • You can further refine the tile by selecting the tile and adjusting the fields in Content Properties and Block Options. This includes editing letter spacing, padding, line height, and more.

As you build your email, you can toggle between a desktop and mobile view to preview how your email messaging will look for your user groups. This will ensure that your content is responsive, and you can make any necessary adjustments along the way.

Creative details

Auto width images

Images added to your email will automatically be set to Auto width. To adjust this setting, toggle off Auto width and adjust the width percentage as needed.

Auto width option in the Content tab of the Drag & Drop Editor.

Color layering

The Drag & Drop Editor allows you to change the color of the email background, content area, and different content components. The color ordering from front to back is content component color, content area background color, and background color.

Example of the color layering in the Drag & Drop Editor.

Content padding

Block Options for the Drag & Drop Editor.

To adjust padding, scroll down to Block Options, and toggle More Options. This will allow you to fine-tune your padding to get your email looking just right!

Adding Liquid

Options for adding personalization for the Drag & Drop Editor.

Basic Liquid is supported in our Drag & Drop Editor. To add Liquid into your email, select Personalization under Design / Build.

Here, you can add various personalization types such as default attributes, device attributes, custom attributes, and more!

Next, take your generated Liquid snippet and add it to your email.

Once you’ve finished designing and building your email message, go to Sending Settings to add the sending information.

Step 3: Add sending information

The Sending Settings section allows you to configure your From Display Name + Address and Reply-To Address and set the subject line or preheader. Here, you can also see a preview of your message.

Step 4: Test your email

The Preview & Test section allows you to preview of your emails across different email clients and devices. Here, you can use Preview & Test Send and Inbox Vision to ensure that the details are aligned across all your platforms for your drag & drop email campaign.

Preview & Test Send

You can also view your email previews with these user types:

  • Random User: Braze will randomly select a user from the database and preview the email based on their attributes or event information.
  • Select User: You can select a specific user based on their email address or external_id. The email will preview based on that user’s attributes and event information
  • Custom User: You can customize a user. Braze will offer inputs for all available attributes and events. You can enter any information you would like to see in the preview email.

Inbox Vision

Inbox Vision allows you to view your email campaigns from the perspective of email clients and mobile devices. To test your email message using Inbox Vision, select Inbox Vision in the Preview & Test section and click Run Inbox Vision.

After using the Drag & Drop Editor to design and create your email message, continue to build the remainder of your campaign or Canvas.

Updated HTML engine

The underlying engine that produces HTML from the Drag & Drop Editor has been optimized and updated, resulting in benefits related to HTML file compression and rendering.

File compression

Our average exported HTML data footprint size has been reduced, leading to faster loading and rendering, reduced mobile clipping, and reduced bandwidth consumption.

HTML Rendering

HTML rendering has improved based on these following updates that minimize the number of conditional comments and CSS media queries. As a result, HTML files are smaller and more efficiently coded.

  • Migration from a <div> element-based design to a standard <table> formatted codebase
  • Editor blocks have been re-coded for conciseness
  • Final HTML code is compressed to remove whitespace between tags
  • Transparent dividers are automatically converted into content padding
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