Changing your campaign after launch
This article gives an overview of the result of editing certain aspects of a campaign post-launch.
All changes to Action-Based Delivery campaigns and API-Triggered Delivery campaigns take effect immediately for go-forward sends.
If these campaigns have been triggered, but not yet sent (for example, an Action-Based Delivery campaign with a 1-day delay is edited during the 1-day delay period), refer to the following guidance for scheduled campaigns.
If you need to make changes to a campaign post-launch, take note of the following items when editing your campaign to ensure your changes have the desired effects.
Any message content changes (including titles, bodies, images, etc.) take effect immediately on saving for all message sends going forward. It is not possible to change the contents of messages that have already been dispatched.
Scheduling and audience
If you edit your campaign’s scheduled send time or its audience, those changes are reflected in the actual campaign immediately.
When using a send rate limit, Braze “schedules” your messages in minute-granularity time slots, so if you want to change the message sending rate, adhere to the following process for making immediate changes.
Making immediate changes
If you need changes to take effect immediately, do the following:
- Stop the affected campaign.
- Duplicate the campaign.
- Make edits on the duplicate campaign.
This resets eligibility for people who already received the original campaign, so you may need to filter the duplicate campaign for people who did not receive the original.