Contact information
As an admin, you can use the Contact Information page to manage your company’s contact information and time zone in Braze.
To access this page, go to Settings > Admin Settings > Contact Information. Make sure to select Save to apply any changes before you leave the page.
Consequences of switching your time zone
warning:
Switching time zones can cause data discrepancies around the period when the time zone was changed. If you switch your time zone, Braze makes a good-faith effort to convert things over accurately, but does not guarantee a perfect conversion. You may notice a discontinuity in your data, where it may switch between time zones.
If you choose to switch your time zone, you may experience a variety of consequences, including:
- While campaigns scheduled for specific times in specific locations (such as 9 pm Eastern Time) will run properly on schedule until edited, both campaign analytics and future campaign schedules will be affected by the change.
- Any card scheduling that is not assigned to local time may be affected, with active cards potentially appearing as finished or the other way around.
- Segmentation filters of the form “Has done X before/after
Date” will have the time adjusted because the initial date will now be localized in your workspace’s default time zone (for example, Pacific Time).
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