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Canvas Analytics

You need to know if what you’re building is moving the needle. With Canvas analytics, you can build a complete picture to understand how the experiences you’re building are impacting your goals. Once you build your Canvas and set it live, navigate to the Canvas page and select your Canvas to open the details page. Here you can measure and test the performance of your Canvas.

Canvas overview

The top of the Canvas Details page contains topline Canvas statistics. These include the number of messages sent within the Canvas, the total number of times customers have entered the Canvas, how many have converted and your total rate, the revenue generated by the Canvas, and the estimated total audience.

This is a great place to get a high-level overview to check if your Canvas is performing against your goal.

Performance visualization

As you move down the Canvas Details page, you can see the performance for each step. These metrics include sends, unique recipients, conversion count, and revenue generated. You can click on a step to further breakdown your data and see channel-specific performance.

Two examples of performance details for Canvas Steps. On the left shows the performance details for a user path with one Canvas Step. On the right shows performance details for an expanded Canvas step and for the nested Step 1, Step 2, and Step 3.

Performance breakdown by variant

At the bottom of the Canvas Details page, click Analyze Variants to open the Analyze Canvas modal. This modal contains three tabs:

  • Analyze Variants
  • Canvas Funnel Report
  • Canvas Retention Report

Analyze Variants

In the Analyze Variants tab, you can see a breakdown of performance by variant and control group, if you have more than one. You can also copy the Canvas API Identifier, download a CSV file of the metrics, and copy the cells. The Analyze Variants tab contains a table which shows you a breakdown of each variant at several levels.

You can quickly infer effective variants and identify the right cadences, content, triggers, timing, and more.

Basic metrics include the following:

  • Variant API Identifier: The API identifier of your variant, which you can use in your API calls.
  • Total Entries: The total number of users that have entered the Canvas variant.
  • Total Sends: The total number of messages sent in the Canvas variant.
  • Total Steps: The total number of steps in the Canvas variant.
  • Total Revenue: The total revenue in dollars from Canvas recipients within the set primary conversion window.

Beyond that, you can see a more explicit breakdown of conversion events, including the following:

  • Conversion totals and conversion rates for each conversion event
  • Uplift against the control variant
  • Statistical confidence for each conversion event

Funnel Report

Funnel Reporting offers a visual report that allows you to analyze the journeys your customers take after receiving a campaign or Canvas. If your campaign or Canvas uses a control group or multiple variants, you will be able to understand how the different variants have impacted the conversion funnel at a more granular level and optimize based on this data. For more information on funnel reports, see Funnel Reports.

Retention Report

User retention is one of the most important metrics for any marketer. Keeping engaged users coming back for more indicates that business is healthy. Braze now allows you to measure user retention right on the Canvas Analytics page. For more information on how to read and interpret your retention report, check out Retention Reports.

New Stuff!