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Braze dashboard login with Okta SSO enabled

This article will walk you through how to configure Braze to use Okta for single sign-on.

Okta connects any person with any application on any device. It’s an enterprise-grade, identity management service, built for the cloud, but compatible with many on-premises applications. With Okta, IT can manage any employee’s access to any application or device.


Requirement Details
RelayState API key Create an API key in the Developer Console under API Settings with sso.saml.login permissions.
Okta turned on for your account Reach out to your Braze account manager to have this turned on for your account
Okta admin privileges Make sure you have admin privileges before setting up Okta
Braze admin privileges Make sure you have admin privileges before setting up Okta

Step 1: Configure Braze

Step 1a: Log in to your Braze account and navigate to Security Settings

  1. Log into your Braze account using an admin account.
  2. Click on your username and select Company Settings from the dropdown menu. Next, select the Security Settings tab.
  3. Enable the SAML SSO toggle.

Okta SAML SSO enabled on the Security Settings page

Step 1b: Edit SAML SSO settings

From your Okta Admin dashboard, you will be provided a Target URL (Login URL) and x.509 certificate which you must input into your Braze account.

Requirement Details
SAML Name This will appear as the button text on the login screen. This is typically your IdP name, For example, “Okta”.
Target URL This is the Login URL provided by Okta Admin dashboard.
Certificate The x.509 PEM encoded certificate is provided by your IdP. You must copy and paste it into this field.

Select Save Changes at the bottom of the page once completed.

Step 2: Configure Okta

Step 2a: Navigate to Okta

In Okta, select the Sign On tab for the Braze SAML app, then click Edit.

Step 2b: Update default RelayState

Enter the RelayState API key with sso.saml.login permission in the Default Relay State field.

Okta Default RelayState in the Sign On tab.

Save these new settings.

Step 3: Log in

You should now be able to log in to Braze using Okta!

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