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          1. an advertisement for the braze data platform
            Article9 min read

            One year of the Braze Data Platform: Elevating user experiences and cross-team collaboration

            Sahiz
            Sahiz Kaur
            Data Agility
          2. a group of people are connected to each other around a globe
            Article5 min read

            Global and regional AI adoption: What it means for customer engagement

            Team
            Team Braze
          3. a phone with a message that says 50k points when you refer a friend
            Article8 min read

            B2C email marketing: How to engage modern consumers

            Team
            Team Braze
          4. a logo for braze cares volunteer week
            Article5 min read

            Braze gives back during fifth annual Volunteer Week: A global commitment to community

            Braze Social Impact
            Braze Social Impact Team
            Culture at Braze
          5. a man is looking at his phone with a message that says today only men 's grooming essentials are 30 % off
            Article7 min read

            Trust matters: Crisis moments that test your confidence in customer engagement

            Team
            Team Braze
          6. a woman sitting on a bus looking at her phone with a message that says your order is out for delivery
            Article1 min read

            The state of customer engagement in South Korea in 2025

            Team
            Team Braze
            Customer Engagement
          7. a woman is looking at her phone with a refresh icon on it
            Article12 min read

            Proven customer retention strategies for building loyalty and reducing churn

          8. an advertisement for offerfit by braze q & a
            Article7 min read

            Introducing OfferFit by Braze: Answering burning questions

            Matt
            Matt Kreisher
          9. a woman is looking at her phone with a message from mandy smithfield
            Article7 min read

            Personalized content: Strategies for delivering 1:1 experiences at scale

            Team
            Team Braze
            Personalization
          10. a man eating a sandwich next to a phone that says sandwich emperor
            Article6 min read

            Transforming mobile messaging with RCS for Business

            Lexie
            Lexie Haggerty
            Customer Engagement
          11. Tech for an equitable future
            Article3 min read

            Five years in: Braze welcomes new Tech for an Equitable Future cohort

            Braze Social Impact
            Braze Social Impact Team
            Braze Announcements
          12. a man and a woman are sitting on a bicycle with a purple background that says company action
            Article14 min read

            What is customer journey analytics? How to visualize, measure, and improve touchpoints

            Team
            Team Braze
          13. a purple background with a map pin on it
            Article14 min read

            A guide to customer journey mapping

            Team
            Team Braze
            Customer Journey
          14. an illustration of a brain surrounded by icons including an email and a speech bubble
            Article7 min read

            What is an AI marketing tool? Key features and how to choose the right one

            Team
            Team Braze
            AI and Machine Learning
          15. a logo for the nfsb award in 2025
            Article2 min read

            Braze earns prestigious customer service award for support for the seventh year in a row, and customer onboarding award for the third year in a row

            Team
            Team Braze
            Braze Announcements
          16. A man is holding a cup of coffee and looking at his phone. The message says "items handpicked just for you" with images of electronics he might want to purchase
            Article1 min read

            SMS and messaging apps for savvy holiday marketing

            Meredith
            Meredith Mitchell
          17. a woman is smiling while looking at her phone with a message that says shop the new summer collection
            Article5 min read

            Meta's big move: WhatsApp to introduce ads

            Lexie
            Lexie Haggerty
            Customer Engagement
          18. an advertisement for marcus williams shows a personalized path
            Article10 min read

            Personalized marketing tactics that drive engagement and retention

            Team
            Team Braze
            Personalization
          19. braze marketer of the month elliott bell head of engagement at picklebet
            Article4 min read

            June 2025 Bonfire Marketer of the Month: Picklebet’s Elliott Bell

            Emily
            Emily Calderon
          20. a woman is smiling while looking at her phone which says dive into our summer collection
            Article5 min read

            How Android 16 and iOS 26 are reshaping customer engagement

            Haley
            Haley Trost
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