Braze for Success
We're committed to your journey and committed to your success.
From bespoke onboarding and training programs to round-the-clock
support, Braze is a fit-for-purpose partner designed to help guide your
customer engagement evolution. From quick wins to long-term
successes, bridge your technical and personnel gaps with proven expertise
from a best-in-class solution.
Jumpstart Your Journey
Integration and Onboarding Services
"The help I received was not only clear and concise, but conversational and friendly as well! I am only a few weeks into using Braze in my role, but it has been a great experience from UX to Support."
Uplevel Your Teams
Global Program Management
Technical Account Management
Email Creative Services
"She's [Erin] great at solving mysteries, digging in and identifying missing parts, leaving no stone unturned—and she does it all really fast. Having her as your CSM is like having a super power."
Ensure Your Success
Customer Support Portal
Support Engagement Leads
"My questions are always answered, but Support goes further and offers alternative options and recommendations to simplify the process. I have several questions and queries a week and they are always answered so promptly that there is never any delay to my workflow at all, regardless of the size of the question."
How Brands Succeed With Braze
How Azimo Cashed in on Better Customer Engagement With the Help of Braze Customer Success
Global money transfer company Azimo needed a new customer engagement platform in order to become more efficient and innovative in their approach to managing customer relationships. With help from Braze and our Customer Success team, they were able to take their customer engagement efforts to the next level.
PrizePicks Drives 60% Conversion Rates With Braze and Segment
Daily fantasy sports platform PrizePicks wanted to consolidate their customer engagement strategy, get in touch with users in real time, and establish their brand voice with a weekly campaign. After working with our team of onboarding managers, they were able to quickly achieve faster, more cohesive web-to-mobile journeys for customers, with less engineering time for PrizePicks.
Why and How KFC UK & Ireland Migrated to Braze
When KFC UKI started orienting around mobile and their loyalty program on the KFC App, they needed a new solution in order to create a holistic, personalized customer experience across all touch points. By working with the Braze team to migrate from a legacy solution, they were able to launch a cross-channel campaign that increased engagement and conversions in just 3.5 months.