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  • Why Braze?
    • The Braze PlatformAll your data, channels, and orchestration needs in one placeView the platform
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    FEATURED CAPABILITIES
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    Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
    2026 Global Customer Engagement ReviewFor our sixth Global CER, we surveyed over 2,200 marketing leaders and analyzed upwards of 6 billion data points spanning more than 750 brands
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Braze.
Be Absolutely
Engaging.™

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Restaurants

Deliver experiences that customers crave.

Keep customers coming back for more by delivering personalized, consistent, and creative messaging with Braze.

Contact Sales
a woman is smiling while looking at a screen that says welcome to pyrite financial

The Braze for Restaurants advantage

Braze pulls cross-channel data together across multiple channels and devices to create consistent, relevant experiences that increase brand loyalty and drive repeat orders.

39%

Uplift on first time order rate

17%

Uplift in 1 month retention rate with cross-channel messaging

2.8X

Uplift in sessions with cross-channel messaging

Dynamic segmentation

Dish out personalized messages that keep diners coming back.

Send messages that will drive orders up, and hunger down. From their favorite meals to the times they typically order, dynamically segment diners and see their preferences automatically update—all in real-time.

Braze Data Platform
a computer screen shows a segment filter for italian food lovers

BrazeAI™

Craft a loyal following with the help of AI.

Build up your brand and keep diners hungry for more. Optimize your campaigns, generate creative ideas, and enhance your data to serve up tailored offers and item recommendations at scale—all with a few clicks.

Artificial Intelligence
a phone screen shows a preferred meal breakfast a preferred meal lunch and a preferred meal dinner

Cross-channel messaging

Provide a consistent experience—at in-store kiosks, or on the go.

Keep up with across channels and devices. With Braze, you can stay in sync and send messages that resonate at every step of their dining journey—no matter where they are.

Cross-Channel Messaging
an advertisement for burger boys that says get 20 % off your favorites today only

Hear from our customers.

Learn from restaurants who are using Braze to do more with customer engagement.

Read all Success Stories
Dutch bros

Dutch Bros Increases Customer Loyalty and Revenue with Personalized, Cross-Channel Campaigns at Scale

See Dutch Bro’s story
230%increase in ROI from CRM
31%cost savings in platform consolidation
KFC India

KFC India Boosts Customer Retention and Revenue with Braze-Powered Gamified Campaign

See KFC India’s story
23%lift in daily revenue per store
22%increase in average daily orders per store

Check out the resources.

View the Blog
  • Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
    Report

    2026 Global Customer Engagement Review

  • braze inspiration guide 55+ essential campaigns . a world of customer engagement possibilities , all in one place .
    Guide

    Braze Inspiration Guide

  • an advertisement for braze mix and match supercharge engagement monetization and retention with cross-channel experiences
    Guide

    Mix and Match: Supercharge Engagement, Monetization, and Retention with Cross-Channel Experiences

It’s time to be a better marketer

Get StartedSee How Braze Works

MADE TO SCALE WITH COMPANIES OF ALL SIZES

Yum! Brands
Dairy Queen
Jack in the Box
Jollibee
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