Inspiration in action
The Braze Inspiration Guide case study hub
Build on the Braze Inspiration Guide and its library of powerful customer engagement use cases by exploring how leading brands around the globe are working to bring these campaigns to life. In the Braze Inspiration Guide case study hub, we'll cover key use cases across Activation, Monetization, and Retention to help you reach your business goals.
Activation use cases
Get new customers up and running quickly and effectively with these key use cases
How leading brands activate their customers
Case Study3 min readClipchamp Turned To Braze To Fight Churn And Boost Engagement 600%
Case Study3 min readOppFi Powers Successful Referral Campaign With Braze
Case Study5 min readLa Presse Adds 139k New Subscribers in the First Month With Braze-Powered Reader Wall
Case Study4 min readHow ClassPass Uses Braze Audience Sync to Improve Paid Ad ROI and Save Time
Case Study3 min readHBO Max Creates Personalized Campaigns for Super Fans in Latin America with In-App Message Surveys from Braze
Case Study4 min readTUI Increases In-App Bookings and Purchases With Better Customer Journeys
Case Study5 min readHow KFC Trinidad and Tobago Leverages Braze Canvas to Drive More Revenue
Case Study4 min readHow Grubhub Revamped Their Onboarding Flow to Achieve an 836% Increase in ROI
Case Study4 min readTonies Increase Free-to-Paid Conversions YoY with Braze
Monetization use cases
Drive more subscriptions, additional purchases, or boost your upsells by leaning into these monetization use cases
How leading brands monetize their customers
Pro tips and templates for holiday campaign planning
Case Study2 min readsweetgreen Adds 10K New SMS Subscribers With Braze-Powered Promo Code Campaign
Case Study4 min readUber Carshare Reduces Cart Abandonment and Boosts Engagement
Case Study4 min readHugosave Captures New Users’ Attention with Data-Driven Engagement and Gamification
Case Study5 min readSnoonu Increased Revenue by 40% with a Gamified In-App Message Strategy
Case Study5 min readHow Sonder Leveraged Braze to Transform the Member Experience and Drive Adoption
Case Study5 min readKayo Sports leverages AI to create 1:1 messaging at scale, driving customer loyalty and lifetime value
Case Study4 min read24S boosts sales with AI-powered personalization
Retention use cases
Hold onto more customers longer and drive long-term loyalty by embracing these retention-focused customer engagement use cases
How leading brands retain their customers
Case Study3 min readYonder Engages Customers and Demonstrates Value With Individualized, Data-Driven Braze Campaigns
Case Study3 min readRappi Reactivates Lapsed Users and Increases Purchases With WhatsApp
Case Study3 min readAmerican Dairy Queen Corporation Increases Revenue by 138% Within CRM Using $.85 BLIZZARD Treat Campaign
Case Study5 min readCanva Uses Braze Catalogs to Create Personalized Messages That Drive New Feature Adoption
Case Study4 min readBlacklane Boosts Loyalty With a Personalized Rewards Program
Case Study7 min readShareTheMeal Improves Fundraising Efforts by Connecting Donors to Causes Through Targeted In-App Videos
Case Study4 min readPanera Bread Leverages Braze to Drive Retention and Growth During Historic Menu Transformation
Case Study3 min readDutch Bros Delights Fans with a Gamified Year-End Celebration
Case Study5 min readLuxury Escapes Exceeds Membership Goal By 1.4X for LuxPlus+ With Personalized Messaging