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Inspiration in action

The Braze Inspiration Guide case study hub

Build on the Braze Inspiration Guide and its library of powerful customer engagement use cases by exploring how leading brands around the globe are working to bring these campaigns to life. In the Braze Inspiration Guide case study hub, we'll cover key use cases across Activation, Monetization, and Retention to help you reach your business goals.

a poster for braze  inspiration guide with envelopes , a lightning bolt , and a bell

Activation use cases

Get new customers up and running quickly and effectively with these key use cases

How leading brands activate their customers


  • The image features the word "clipchamp" in bold, white letters on a purple background.
    Case Study3 min read

    Clipchamp Turned To Braze To Fight Churn And Boost Engagement 600%

  • Logo of OppFi on a blue background. The text "OppFi" is prominently displayed in white.
    Case Study3 min read

    OppFi Powers Successful Referral Campaign With Braze

  • An illustration featuring a smartphone displaying news articles, flanked by icons of a person and a document. The text "LA PRESSE" is prominently displayed below.
    Case Study5 min read

    La Presse Adds 139k New Subscribers in the First Month With Braze-Powered Reader Wall

Monetization use cases

Drive more subscriptions, additional purchases, or boost your upsells by leaning into these monetization use cases

How leading brands monetize their customers

Pro tips and templates for holiday campaign planning

  • A smartphone screen displaying a text message from sweetgreen with a promo code and a reminder about the Summer Corn Bowl. The message includes instructions to unsubscribe.
    Case Study2 min read

    sweetgreen Adds 10K New SMS Subscribers With Braze-Powered Promo Code Campaign

  • An illustration of a person holding a phone with a cityscape in the background, featuring cars and location markers. Text promotes renting cars through Uber Carshare.
    Case Study4 min read

    Uber Carshare Reduces Cart Abandonment and Boosts Engagement

  • A digital interface displaying various account options and features for the Hugosave app, including account limits and promotional offers. The design features colorful graphics and icons.
    Case Study4 min read

    Hugosave Captures New Users’ Attention with Data-Driven Engagement and Gamification

Retention use cases

Hold onto more customers longer and drive long-term loyalty by embracing these retention-focused customer engagement use cases

How leading brands retain their customers

  • A digital summary from Yonder showing a user's activity over the past six months, featuring images of travel and rewards. The message highlights savings on foreign exchange fees.
    Case Study3 min read

    Yonder Engages Customers and Demonstrates Value With Individualized, Data-Driven Braze Campaigns

  • a phone displays a message from rappi and whatsapp
    Case Study3 min read

    Rappi Reactivates Lapsed Users and Increases Purchases With WhatsApp

  • A promotional message for Dairy Queen's 85-cent Small Blizzard treat, celebrating the launch of the Blizzard in 1985. The image features a Blizzard cup and colorful decorations.
    Case Study3 min read

    American Dairy Queen Corporation Increases Revenue by 138% Within CRM Using $.85 BLIZZARD Treat Campaign

There's never been a better time to be a better marketer.™

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