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  • Why Braze?
    • The Braze PlatformAll your data, channels, and orchestration needs in one place
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    • BrazeAl™ UPDATESAutomate, learn, and personalize with AI
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    • Cross-ChannelSend all your messages from one place
    FEATURED CAPABILITIES
    • BrazeAI Decisioning Studio™Deliver 1:1 personalization, at scale
    • Journey OrchestrationCreate multi-step, cross-channel experiences
    • BrazeAI™ Agents UPDATESScale smarter engagement with always-on AI agents
    • Reporting & AnalyticsAnalyze performance & uncover insights
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    FEATURED CHANNELS
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    2026 Global Customer Engagement ReviewFor our sixth Global CER, we surveyed over 2,200 marketing leaders and analyzed upwards of 6 billion data points spanning more than 750 brands
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Explore pricing and packaging options and get started with Braze

Flexible offerings designed for wherever you are in your customer engagement journey.

Get pricingStart a free trial

Platform Editions purpose-built for your stage

Whether you're sending your first campaign or orchestrating AI-powered engagement at global scale, Braze Platform Editions are designed for exactly where you are and built to grow with you.

Braze Go

For early-stage growth teams looking to activate customer data and launch personalized cross-channel messaging.

  • Core Braze features &  functionality

Braze Select

For companies scaling their engagement across more channels and team members while strengthening their governance and security.

  • Everything in Braze Go, plus:

Braze Pro

For brands optimizing performance and maximizing impact with advanced BrazeAI™ capabilities and personalization.

  • Everything in Braze Select, plus:
  • Predictive AI capabilities
  • AI personalized recommendations
  • Expanded dashboard user group administration
Get pricing

Features included in every tier

BrazeAI™

  • BrazeAI Operator™
  • BrazeAI Agent Console™
  • Generative AI
  • Intelligence Suite
  • Personalized Paths & 
Personalized Variant
  • Winning Path & Winning Variant

Braze Data Platform

  • Cloud Data Ingestion

Scale your investment with real user engagement

Pricing scales with your Monthly Active Users (MAU), the customers who actively interact with your brand across your digital experiences.

Build one unified customer profile

Unify customer data across devices, channels, and touchpoints to maintain a comprehensive customer profile without unnecessary duplication.

Maintain full customer visibility

Store a complete view of your audience in Braze while aligning spend to active users—so you get full context without paying for dormant profiles.

Activate engagement when it matters most

Choose when and where to start tracking users on your website or app. Capture meaningful customer activity aligned with your engagement strategy.

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Fuel your reach with Action Credits

Optimize your strategy with a flexible credit-based model that works across every channel and certain BrazeAI™ products.

Unlock cross-product agility

Use credits across any combination of email, SMS, in-product messaging, BrazeAI Agent Console™ and more so you can focus your spend where it delivers the strongest results.

Tap into expertise at every step

Take advantage of our comprehensive support network designed to help brands like yours navigate the world of customer engagement with confidence.

Support where you need it, when you need it

Access technical expertise and troubleshooting to keep engagement running smoothly around the clock. From initial implementation to long-term strategy, Braze offers the resources and partnership necessary to unlock continuous value.

Experts dedicated to your goals

Partner with strategic advisors and technical architects who are equally focused on aligning the platform with specific business goals and growth milestones.

Join the community

Tap into the Braze Bonfire network and connect with more than 4,500 marketers to share ideas and insights on complex migrations, advanced strategy, and technical optimization.

Learn about services
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Frequently Asked Questions

Who is Braze built for?
What will my contract with Braze look like?
What is a Monthly Active User? What is a Profile? Why are they important? 
What products and channels does Action Credits give me access to?
How do Action Credits work?
How will I be able to track my usage?
What kind of support will I get?
Does Braze offer a free plan?

Engage every customer

Experience a flexible platform designed to grow alongside the business and simplify how people engage with the brand.
Talk to an expertTry Braze for free
  • Increased orchestration capabilities
  • Enhanced security features and user provisioning
  • Braze Enterprise

    For forward-thinking enterprises running engagement at massive scale.

    • Everything in Braze Pro, plus:
    • Enterprise-grade orchestration, infrastructure, and governance
    • Advanced experimentation with BrazeAI Agent Console™
    Zero-copy segmentation & personalization
  • Custom Data & Catalogs
  • Data Transformation
  • Data export, reporting, & analytics
  • Cross-channel messaging

    • Email
    • Push Notifications
    • SMS, MMS, RCS
    • WhatsApp, KakaoTalk, LINE
    • In-App Messages, Banners, Content Cards
    • Landing Pages, Feature Flags
    • Audience Sync, Webhooks
    • Message Archiving

    Journey orchestration

    • Campaigns & Canvases
    • Engagement testing & experimentation
    • Frequency capping & rate limiting
    • Templates & media management
    • Locations & geofences

    Trust and infrastructure

    • Two-Factor Authentication (2FA)
    • SAML & Single-Sign On (SSO)
    • Security settings & event logs
    • Granular permissions
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    Move faster without friction

    Launch exciting new channels and evolve your strategy at any time, all without additional commercial friction.

    Experiment with less risk

    Test and learn what works for your customer as they (and their needs) evolve. Adjust volumes based on performance to continually deliver strong ROI.