Resources
Thought leadership, tips, and tricks for world-class customer engagement
Report
2024 Global Customer Engagement Review
Braze Blog
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Guide
The Braze WhatsApp Inspiration Guide
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Report
Building Long-Term Loyalty: A Research Report on What Consumers Want
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Guide
Braze Inspiration Guide
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Customer Engagement
Melting Points: Where Creativity Meets Technology
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Product Release
Work Smarter With Sage AI by Braze
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Guide
FAQs: Get Ready for Gmail and Yahoo’s 2024 Email Changes
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Feature Flags
Three Customer Engagement Use Cases to Get the Most Out of Feature Flags
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Guide
The Braze WhatsApp Inspiration Guide
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Braze Announcements
January 2024 Bonfire Marketer of the Month: Sky’s Voula Dimitrak
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Braze Announcements
Email Creative Services Evolves With the Introduction of Drag and Drop Templates
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Guide
FAQs: Get Ready for Gmail and Yahoo’s 2024 Email Changes
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Customer Engagement
Behind KFC's Winning Approach to Activation, Retention, and Monetization
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Braze Announcements
Built In Includes Braze in Its 2024 Best Places To Work Awards For The Third Consecutive Year
Building Braze
Our Product, Design, and Engineering teams share how they built the Braze platform from the ground up.
Building Braze
Scaling Quality: How Braze Ensures True Personalization for Massive Volumes of Email—and Does It Fast
Mar 1, 2024
By Gurbir Sukhija
Building Braze
Unleashing Braze Instant Insights: Three Smart Ways to Uplevel Your Customer Engagement Platform
Feb 29, 2024
By Ajay Phatak
Senior Analytics Consultant, Braze
Building Braze
Ongoing Iteration: Exploring the Evolution of the Braze Drag-and-Drop In-App Message Editor
Feb 26, 2024
By Lizzy Kim
Senior Product Manager, Braze
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Building Braze
How Braze Supports the Flexible Identification of Both Known and Anonymous Users
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Personalization
How the NBA Uses Push Notifications to Celebrate History in the Making
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AI and Machine Learning
2024 Marketing Predictions and Insights
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Building Braze
Creating No-Code Tools for Marketers: Embracing Iteration to Uplevel Braze Email
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Guide
Slides: 2024 Marketing Predictions and Insights
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Webinar
Discover What’s New: December 2023 Product Release
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Webinar
Discover What’s New: January 2024 Product Release