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Why braze?

Instantly get the right message to the right customers on any channel.

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Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it
  • Data & Analytics

    Live 360° customer profiles, actionable insights, data sharing and streaming
  • Campaign Orchestration

    Create, adapt, and iterate on customer journeys all in one place.
  • Sage AI by Braze

    Behavior-based automation, predictive tools, and A/B testing

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
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  • WhatsApp
  • Audience Sync

Industries

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  • On Demand
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  • Retail & eCommerce
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Use Cases

  • Boost Productivity
  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Reduce Churn

Rappi Reactivates Lapsed Users and Increases Purchases With WhatsApp

Read More

Reduce Churn

How Peacock’s Year-In-Review Campaign Drove a 20% Reduction in Churn

Read More

Travel & Hospitality

How BlaBlaCar Leverages Braze Canvas Flow to Create a Powerful Abandoned Cart Program

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Evolve your customer engagement program with our award-winning services.

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Strategic partnerships

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Thought leadership, tips, and tricks for world-class customer engagement


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Login Get Started

Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it

  • Data & Analytics
  • Campaign Orchestration
  • Sage AI by Braze

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS
  • WhatsApp
  • Audience Sync

Industries

  • Financial Services
  • Media & Entertainment
  • On Demand
  • QSR
  • Retail & eCommerce
  • Travel & Hospitality

Use Cases

  • Boost Productivity
  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Reduce Churn

Rappi Reactivates Lapsed Users and Increases Purchases With WhatsApp

Reduce Churn

How Peacock’s Year-In-Review Campaign Drove a 20% Reduction in Churn

Travel & Hospitality

How BlaBlaCar Leverages Braze Canvas Flow to Create a Powerful Abandoned Cart Program

Braze For Success

Evolve your customer engagement program with our award-winning services.

See how it all works

  • Certifications
  • Technical Support
  • Braze Learning
  • Customer Success Managers

Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

Learn more about Braze Alloys

  • Technology Partners
  • Solutions Partners
  • Partner Portal

All Resources

Thought leadership, tips, and tricks for world-class customer engagement


Using Braze

  • Documentation & User Guides
  • Glossary
  • Customer Support & Services
  • Bonfire Community

Content Library

  • Blog
  • Reports & Guides
  • Webinars & Events
  • Videos
  • Benchmarks
  • About Us
  • Careers
  • News
  • Investor Relations
  • Legal
  • Contact Us
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Resources


Customer Engagement

Use Cases

  • Acquisition
  • Engagement
  • Onboarding
  • Reduce Churn
  • Retention

Industries

  • Financial Services
  • Health & Wellness
  • On-Demand
  • Media & Entertainment
  • Retail & eCommerce
  • Travel & Hospitality

Topics

  • AI and Machine Learning
  • Brand Humanity
  • Braze Alloys
  • Building Braze
  • Data Agility
  • Cross-Channel
  • Customer Engagement
  • Culture at Braze
  • Data Privacy and Security
  • Marketing Ecosystem
  • Personalization
  • Product Release
  • LTV
  • SDK
  • Braze Announcements
  • Bonfire
  • Product Spotlight
  • Advertising Technologies
  • Growth Marketing
  • Retargeting
  • Braze for Impact
  • FORGE 2022
  • Forge 2020
  • SMB
  • Mobile Marketing
  • Data & Infrastructure Agility
  • Deep Linking
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  • Data Warehouses
  • COVID-19
  • 101 Content
  • OMO
  • City x City 2023

Resources

  • Event
  • Guide
  • Report
  • Video
  • Webinar
  • News

Product Feature

  • Business Intelligence
  • Campaign Scheduling
  • Canvas
  • Content Cards
  • Currents
  • Email
  • GDPR Compliant
  • HIPAA Compliant
  • In-App Messages
  • In-Browser Messages
  • Liquid Personalization
  • Mobile Push Notifications
  • Reporting and Analytics
  • Rate Limiting
  • SMS
  • Web Push
  • Webhooks
  • Intelligence Suite
  • Predictive Suite
  • Data Ingestion
  • A/B Testing
  • WhatsApp
  • Audience Sync

Region

  • APAC
  • Global
Show All
  • All Resources
  • Articles
  • Reports & Guides
  • Videos
  • Webinars & Events
  • Customer Engagement

    All About Forge 2023: What to Expect

    Sep 26, 2023

  • Engagement

    7 Ways to Improve Customer Monetization Campaign Performance

    Sep 21, 2023

  • Acquisition

    5 Ways to Improve Customer Activation Campaign Performance

    Sep 14, 2023

  • Customer Engagement

    How to Convince Your Boss to Send You to Forge 2023

    Sep 13, 2023

  • Customer Engagement

    Introducing the Customer Engagement Platform RFP Template

    Aug 28, 2023

  • Customer Engagement

    The State of Customer Engagement in France in 2023

    Aug 11, 2023

  • Customer Engagement

    The State of Customer Engagement in APAC in 2023

    Aug 1, 2023

  • magnet attracting messaging icons

    Retention

    A Complete Guide to Retention Marketing

    Jul 7, 2023

  • Customer Engagement

    SaaStr Europa 2023: How Braze Found Opportunity in Headwinds and Scaled to >$400 Million ARR

    Jul 7, 2023

  • Customer Engagement

    Forrester Insights Q&A: How Marketing Teams Can Stay Competitive in an Uncertain Economy

    Jun 13, 2023

  • Customer Engagement

    What WWDC 2023 Means for Customer Engagement

    Jun 9, 2023

  • Customer Engagement

    How the Estée Lauder Companies Deliver Unified Customer Experiences Across Channels

    May 22, 2023

  • Media & Entertainment

    The State of Customer Engagement for Media and Entertainment Brands in 2023

    May 17, 2023

  • On-Demand

    The State of Customer Engagement for QSR and Delivery Brands in 2023

    May 8, 2023

  • Retail & eCommerce

    The State of Customer Engagement for Retail and eCommerce Brands in 2023

    May 3, 2023

1 2 12
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Articles Reports & Guides Videos Webinars & Events
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  • Engagement
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  • Reduce Churn
  • Retention
  • Financial Services
  • Health & Wellness
  • On-Demand
  • Media & Entertainment
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  • Travel & Hospitality
  • AI and Machine Learning
  • Brand Humanity
  • Braze Alloys
  • Building Braze

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The Forrester Wave™: Cross-Channel Marketing Hubs, Q1 2023
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