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Thought leadership, tips, and tricks for world-class customer engagement

Featured Stories
How Android 16 and iOS 26 are reshaping customer engagement
Blog6 min read

How Android 16 and iOS 26 are reshaping customer engagement

March 01, 2024
Personalized content: Strategies for delivering 1:1 experiences at scale
Blog8 min read

Personalized content: Strategies for delivering 1:1 experiences at scale

June 27, 2025
Transforming mobile messaging with RCS for Business
Blog7 min read

Transforming mobile messaging with RCS for Business

June 27, 2025
Articles
Discover the most recent marketing insights.
What is customer journey analytics? How to visualize, measure, and improve touchpoints
Blog15 min read

What is customer journey analytics? How to visualize, measure, and improve touchpoints

Team Braze
June 26, 2025
A guide to customer journey mapping
Blog14 min read

A guide to customer journey mapping

Team Braze
June 25, 2025
What is an AI marketing tool? Key features and how to choose the right one
Blog8 min read

What is an AI marketing tool? Key features and how to choose the right one

Team Braze
June 23, 2025
Case Studies
Read how brands are achieving their biggest milestones
How Jobplanet personalizes marketing in real-time to drive business growth
Case Study4 min read

How Jobplanet personalizes marketing in real-time to drive business growth

Kayo Sports leverages AI to create 1:1 messaging at scale, driving customer loyalty and lifetime value
Case Study6 min read

Kayo Sports leverages AI to create 1:1 messaging at scale, driving customer loyalty and lifetime value

NAVER WEBTOON improves webtoon completion rates with Braze
Case Study3 min read

NAVER WEBTOON improves webtoon completion rates with Braze

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Reports & Guides
Read how brands are achieving their biggest milestones
Engage to Excel: The APAC Financial Services Playbook
Guide

Engage to Excel: The APAC Financial Services Playbook

10 key reasons to deploy a customer engagement platform
Guide

10 key reasons to deploy a customer engagement platform

What SMBs should look for in a customer engagement platform
Guide

What SMBs should look for in a customer engagement platform

Videos
Read how brands are achieving their biggest milestones
Braze x Shopify
Video

Braze x Shopify

March 01, 2024
What's New at Braze: April 2025
Video

What's New at Braze: April 2025

March 01, 2024
Sportsbet: Personalized Messages at Scale
Video

Sportsbet: Personalized Messages at Scale

March 01, 2024
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