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Braze
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Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it
  • Data & Analytics

    Live 360° customer profiles, actionable insights, data sharing and streaming
  • Intuitive tools for marketers

    Dynamic segmentation, customer journey building, and personalization
  • Optimization

    Behavior-based automation, predictive tools, and A/B testing

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS

Industries

  • Retail & eCommerce
  • Media & Entertainment
  • Financial Services
  • Travel & Hospitality
  • On Demand

Use Cases

  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Retail & eCommerce

Fashion Retailer Pomelo Boosts Conversions by 300% With Help From Braze and Friends

Read more

Health & Wellness

Freeletics Drives a 200% Increase in Conversion Rate With Braze

Read more

Engagement

Skyscanner Boosts Engagement By Highlighting Valuable Features With a Personalized Approach

Read more

Braze For Success

Evolve your customer engagement program with our award-winning services.

See how it all works
  • Certifications
  • Technical Support
  • Braze Learning
  • Customer Success Managers
  • Community

Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

Learn more about Braze Alloys
  • Technology Partners
  • Solutions Partners
  • Partner Portal

All Resources

Thought leadership, tips, and tricks for world-class customer engagement


Using Braze

  • Documentation & User Guides
  • Braze User Community
  • Glossary
  • Customer Support & Services

Content Library

  • Blog
  • Reports & Guides
  • Webinars & Events
  • Videos
  • Benchmarks
  • EN
  • JP
  • About Us
  • Careers
  • News
  • Investor Relations
  • Legal
  • Contact Us
Login
Login Get Started

Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it

  • Data & Analytics
  • Intuitive tools for marketers
  • Optimization

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS

Industries

  • Retail & eCommerce
  • Media & Entertainment
  • Financial Services
  • Travel & Hospitality
  • On Demand

Use Cases

  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Retail & eCommerce

Fashion Retailer Pomelo Boosts Conversions by 300% With Help From Braze and Friends

Health & Wellness

Freeletics Drives a 200% Increase in Conversion Rate With Braze

Engagement

Skyscanner Boosts Engagement By Highlighting Valuable Features With a Personalized Approach

Braze For Success

Evolve your customer engagement program with our award-winning services.

See how it all works

  • Certifications
  • Technical Support
  • Braze Learning
  • Customer Success Managers
  • Community

Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

Learn more about Braze Alloys

  • Technology Partners
  • Solutions Partners
  • Partner Portal

All Resources

Thought leadership, tips, and tricks for world-class customer engagement


Using Braze

  • Documentation & User Guides
  • Braze User Community
  • Glossary
  • Customer Support & Services

Content Library

  • Blog
  • Reports & Guides
  • Webinars & Events
  • Videos
  • Benchmarks
  • About Us
  • Careers
  • News
  • Investor Relations
  • Legal
  • Contact Us
  • EN
  • JP
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Use Cases

  • Acquisition
  • Engagement
  • Onboarding
  • Reduce Churn
  • Retention

Industries

  • Financial Services
  • Health & Wellness
  • On-Demand
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  • Retail & eCommerce
  • Travel & Hospitality

Topics

  • AI and Machine Learning
  • Brand Humanity
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  • Cross-Channel
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  • All Resources
  • Articles
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  • Customer Engagement

    Collision 2022: The Art and Science Behind Great Campaigns

    Jul 1, 2022

  • Customer Engagement

    Learnings from Lions: Optimizing Creative Effectiveness and Data Efficiency

    Jun 27, 2022

  • Mobile Marketing

    Mobile Messaging Inspiration Guide

    Jun 24, 2022

  • Video

    How to Achieve Excellent Customer Engagement with Braze + Movable Ink

    Jun 17, 2022

  • SMB

    How EarlyBird Leverages Braze to Optimize Messaging and Convert Users for Life

    Jun 16, 2022

  • Customer Engagement

    What iOS 16 Means for Customer Engagement

    Jun 16, 2022

  • Guide

    Braze and Shopify Work Together to Optimize Customer Experiences

    Jun 16, 2022

  • Braze Alloys

    How Being Powered by Snowflake Helps Braze Customers Move at the Speed of Data

    Jun 15, 2022

  • Culture at Braze

    Braze Named #1 Best Workplace in New York by Great Place to Work® and Fortune

    Jun 15, 2022

  • Reporting and Analytics

    Get a Better Picture of Your Customer Engagement With Braze Data Visualization Features

    Jun 10, 2022

  • Retail & eCommerce

    Anonymous User Campaigns: 6 Ways to Activate, Retain, and Monetize Your Unknown Users

    Jun 10, 2022

  • Customer Engagement

    Building Your Anonymous User Engagement Strategy

    Jun 7, 2022

  • SMB

    How Memmo Is Delivering Hyper-Local, Personalized Experiences with Braze and Driving Opens, CTR, and Purchases

    Jun 3, 2022

  • Content Cards

    Content Cards: The Messaging Metrics That Matter

    Jun 2, 2022

  • Report

    Braze Foundations Online Course

    Jun 1, 2022

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Articles Reports & Guides Videos Webinars & Events
  • Acquisition
  • Engagement
  • Onboarding
  • Reduce Churn
  • Retention
  • Financial Services
  • Health & Wellness
  • On-Demand
  • Media & Entertainment
  • Retail & eCommerce
  • Travel & Hospitality
  • AI and Machine Learning
  • Brand Humanity
  • Braze Alloys
  • Building Braze

Product Resources

Documentation & User Guides
Customer Community
Learning at Braze
Technology & Solutions Partners
Forrester CCCM

The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021

Download Report

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SOC
ISO 27001 Certified
    Product
  • Data & Analytics
  • Intuitive Tools For Marketers
  • Optimization
  • Mobile & Web Push
  • In-App & In-Browser Messages
  • Content Cards
  • Email
  • SMS

    Solutions

  • Retail & eCommerce
  • Media & Entertainment
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  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition
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