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Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it
  • Data & Analytics

    Live 360° customer profiles, actionable insights, data sharing and streaming
  • Campaign Orchestration

    Create, adapt, and iterate on customer journeys all in one place.
  • Sage AI by Braze

    Behavior-based automation, predictive tools, and A/B testing

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS
  • WhatsApp
  • Audience Sync

Industries

  • Financial Services
  • Media & Entertainment
  • On Demand
  • QSR
  • Retail & eCommerce
  • Travel & Hospitality

Use Cases

  • Boost Productivity
  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Reduce Churn

Rappi Reactivates Lapsed Users and Increases Purchases With WhatsApp

Read More

Reduce Churn

How Peacock’s Year-In-Review Campaign Drove a 20% Reduction in Churn

Read More

Travel & Hospitality

How BlaBlaCar Leverages Braze Canvas Flow to Create a Powerful Abandoned Cart Program

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Braze For Success

Evolve your customer engagement program with our award-winning services.

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Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

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Login Get Started

Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it

  • Data & Analytics
  • Campaign Orchestration
  • Sage AI by Braze

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS
  • WhatsApp
  • Audience Sync

Industries

  • Financial Services
  • Media & Entertainment
  • On Demand
  • QSR
  • Retail & eCommerce
  • Travel & Hospitality

Use Cases

  • Boost Productivity
  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Reduce Churn

Rappi Reactivates Lapsed Users and Increases Purchases With WhatsApp

Reduce Churn

How Peacock’s Year-In-Review Campaign Drove a 20% Reduction in Churn

Travel & Hospitality

How BlaBlaCar Leverages Braze Canvas Flow to Create a Powerful Abandoned Cart Program

Braze For Success

Evolve your customer engagement program with our award-winning services.

See how it all works

  • Certifications
  • Technical Support
  • Braze Learning
  • Customer Success Managers

Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

Learn more about Braze Alloys

  • Technology Partners
  • Solutions Partners
  • Partner Portal

All Resources

Thought leadership, tips, and tricks for world-class customer engagement


Using Braze

  • Documentation & User Guides
  • Glossary
  • Customer Support & Services
  • Bonfire Community

Content Library

  • Blog
  • Reports & Guides
  • Webinars & Events
  • Videos
  • Benchmarks
  • About Us
  • Careers
  • News
  • Investor Relations
  • Legal
  • Contact Us
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Resources


AI and Machine Learning

Use Cases

  • Acquisition
  • Engagement
  • Onboarding
  • Reduce Churn
  • Retention

Industries

  • Financial Services
  • Health & Wellness
  • On-Demand
  • Media & Entertainment
  • Retail & eCommerce
  • Travel & Hospitality

Topics

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  • Brand Humanity
  • Braze Alloys
  • Building Braze
  • Data Agility
  • Cross-Channel
  • Customer Engagement
  • Culture at Braze
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  • Personalization
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Resources

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Product Feature

  • Business Intelligence
  • Campaign Scheduling
  • Canvas
  • Content Cards
  • Currents
  • Email
  • GDPR Compliant
  • HIPAA Compliant
  • In-App Messages
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  • Liquid Personalization
  • Mobile Push Notifications
  • Reporting and Analytics
  • Rate Limiting
  • SMS
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  • Intelligence Suite
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Region

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Show All
  • All Resources
  • Articles
  • Reports & Guides
  • Videos
  • Webinars & Events
  • AI and Machine Learning

    How AI Can Help You Overcome Challenges Across Your Campaign Production Lifecycle

    Aug 15, 2023

  • AI and Machine Learning

    The Ultimate Guide to AI Marketing

    Aug 11, 2023

  • Product Release

    Work Smarter With Sage AI by Braze

    Jun 27, 2023

  • AI and Machine Learning

    How Braze Stays Ahead of the Curve on AI

    Jun 26, 2023

  • AI and Machine Learning

    Fit the Journey to the User With Braze Personalized Variant

    Jun 23, 2023

  • AI and Machine Learning

    How to Enhance Your Marketing With the Braze AI Image Generator

    Jun 22, 2023

  • AI and Machine Learning

    Unlock Creative Potential With the Braze AI Copywriting Assistant

    Jun 22, 2023

  • AI and Machine Learning

    2 Ways Generative AI Can Enhance Your Marketing (and Not Replace You!)

    May 25, 2023

  • AI and Machine Learning

    Everybody Wants to ChatGPT the World

    Mar 21, 2023

  • AI and Machine Learning

    Make AI Work for You with Braze Predictive Suite, AI Copywriting Assistant, and Personalized Variant

    Dec 13, 2022

  • Building Braze

    Measuring Prediction Accuracy in the Braze Predictive Suite

    Feb 4, 2022

  • Predictive Suite

    The Braze Predictive Suite: How Leading Brands Use It to Drive Effective Customer Engagement

    Sep 1, 2021

  • AI and Machine Learning

    The Future of Predictive Marketing

    May 21, 2021

  • Building Braze

    How Braze Overcame Data Leakage to Build Predictive Churn

    Dec 21, 2020

  • Product Spotlight

    Honor Every Customer’s Outreach Preferences: Introducing Intelligent Channel

    Feb 7, 2020

1 2
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  • Acquisition
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  • Retention
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