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          1. Smartphone with icons for online shopping, communication, and web browsing.
            Article13 min read

            Omnichannel marketing: What it really means for customers (and how brands can deliver in 2026)

            Team
            Team Braze
            Cross-ChannelBraze Alloys
          2. A pink horseshoe magnet attracting multiple user icons with yellow lightning bolts.
            Article11 min read

            Customer engagement for SMBs: Strategies to compete, convert, and retain without the enterprise budget

            Team
            Team Braze
            SMB
          3. Braze Certified badge held by stylized hands on a blue background.
            Article3 min read

            Braze Learning Supports Laid-Off Community With Free Certifications

            Inayah
            Inayah Lakhani
            Braze Announcements
          4. A smiling young Black woman looks at three phone screens displaying an app with a message and preference forms.
            Article10 min read

            WhatsApp Flows: How to build conversational journeys that convert

            Team
            Team Braze
            WhatsApp
          5. Glossy email envelope with a letter, and icons for growth, target, and sparkle.
            Article19 min read

            Email marketing strategy for 2026: How to build high-impact, AI-powered programs

            Sally
            Sally Wills
          6. A 3D email icon with an '@' symbol glowing inside a glass sphere on a purple background.
            Article5 min read

            2026 email deliverability predictions: What marketers should know

            Esther
            Esther Davis
          7. Smiling man on phone with server, email, gallery, and notification icons on a purple abstract background.
            Article8 min read

            What is a customer engagement platform?

            Madison
            Madison Tiemtoré
            Customer Engagement
          8. Braze Marketer of the Month award graphic featuring Kanchan Lad, Senior Product Manager at Papa Johns.
            Article4 min read

            January 2026 Bonfire Marketer of the Month: Papa Johns UK’s Kanchan Lad

            Emily
            Emily Calderon
            Bonfire
          9. Article4 min read

            Amplifying Marketing Impact: How Braze Supports Migration Excellence

            Team
            Team Braze
          10. A smiling woman working on a laptop, with a text box overlay that reads 'Bring Braze data to AI tools'.
            Article2 min read

            You can now access the Braze MCP server directly through Anthropic’s Claude Desktop

            John
            John Dinh
            AI and Machine Learning
          11. braze amperity and databricks logos on an orange background
            Article4 min read

            1:1 AI-Powered Holiday Gifting Campaigns: How Amperity, Braze, and Databricks Make It Possible

            Team
            Team Braze
            Braze Alloys
          12. Article4 min read

            Navigating Global Engagement with Confidence

            Elijah
            Elijah Stevens
            Braze Announcements
          13. A gradient shopping bag surrounded by diverse user avatars, app icons, and a "Black Friday & Cyber Monday" tag.
            Article6 min read

            How Braze supports exceptional customer engagement during Black Friday, Cyber Monday, and beyond

            Todd
            Todd Grennan
          14. a logo for braze erg with a colorful background
            Article6 min read

            Fueling purpose through community: Braze employee resource groups direct $330,000 to community organizations

            Maria Villalba
            Maria Villalba Gomez
            Braze Announcements
          15. a group of people surrounding by the braze 2024 logo
            Article5 min read

            Customer Engagement at Incredible Scale: How Braze Powered Exceptional Marketing During 2024

            Team
            Team Braze
            Braze AnnouncementsCustomer Engagement
          16. Graphic of a circuit board with 'AI' in white letters.
            Article8 min read

            How Braze Stays Ahead of the Curve on AI

            Kevin
            Kevin Wang
            AI and Machine LearningBuilding Braze
          17. A smiling woman's face in a purple gear, surrounded by data cards showing a "20% off" offer and a "79% Conversions" rate with an upward arrow.
            Article6 min read

            AI: The accelerator for creativity and efficiency

            Team
            Team Braze
            AI DecisioningAI and Machine Learning
          18. Smiling woman in a yellow headscarf using a smartphone, surrounded by icons representing digital features.
            Article6 min read

            Building a smarter feedback loop with Braze: Start small, personalize fast, scale with confidence

            Benjamin
            Benjamin Kasman
            Building Braze
          19. Article3 min read

            Just Eat Takeaway.com Boosts Orders with Personalized Food-Delivery Recommendations

            Christine Kent
            Personalization
          20. Smiling woman carrying moving boxes next to a digital profile card for 'Jane Smithfield' showing her photo, favorite foods, and 'High' churn risk.
            Article12 min read

            Personalization in Retail: Strategies, Examples, and AI-Driven Wins

            Team
            Team Braze
            Personalization
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