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Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it
  • Data & Analytics

    Live 360° customer profiles, actionable insights, data sharing and streaming
  • Campaign Orchestration

    Create, adapt, and iterate on customer journeys all in one place.
  • Sage AI by Braze

    Behavior-based automation, predictive tools, and A/B testing

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS
  • WhatsApp
  • Audience Sync

Industries

  • Financial Services
  • Media & Entertainment
  • On Demand
  • QSR
  • Retail & eCommerce
  • Travel & Hospitality

Use Cases

  • Boost Productivity
  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Reduce Churn

Rappi Reactivates Lapsed Users and Increases Purchases With WhatsApp

Read More

Reduce Churn

How Peacock’s Year-In-Review Campaign Drove a 20% Reduction in Churn

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Travel & Hospitality

How BlaBlaCar Leverages Braze Canvas Flow to Create a Powerful Abandoned Cart Program

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Braze For Success

Evolve your customer engagement program with our award-winning services.

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  • Certifications
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Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

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All Resources

Thought leadership, tips, and tricks for world-class customer engagement


Using Braze

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Login Get Started

Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it

  • Data & Analytics
  • Campaign Orchestration
  • Sage AI by Braze

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS
  • WhatsApp
  • Audience Sync

Industries

  • Financial Services
  • Media & Entertainment
  • On Demand
  • QSR
  • Retail & eCommerce
  • Travel & Hospitality

Use Cases

  • Boost Productivity
  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Reduce Churn

Rappi Reactivates Lapsed Users and Increases Purchases With WhatsApp

Reduce Churn

How Peacock’s Year-In-Review Campaign Drove a 20% Reduction in Churn

Travel & Hospitality

How BlaBlaCar Leverages Braze Canvas Flow to Create a Powerful Abandoned Cart Program

Braze For Success

Evolve your customer engagement program with our award-winning services.

See how it all works

  • Certifications
  • Technical Support
  • Braze Learning
  • Customer Success Managers

Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

Learn more about Braze Alloys

  • Technology Partners
  • Solutions Partners
  • Partner Portal

All Resources

Thought leadership, tips, and tricks for world-class customer engagement


Using Braze

  • Documentation & User Guides
  • Glossary
  • Customer Support & Services
  • Bonfire Community

Content Library

  • Blog
  • Reports & Guides
  • Webinars & Events
  • Videos
  • Benchmarks
  • About Us
  • Careers
  • News
  • Investor Relations
  • Legal
  • Contact Us
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  • JP
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Resources


Customer Engagement

Use Cases

  • Acquisition
  • Engagement
  • Onboarding
  • Reduce Churn
  • Retention

Industries

  • Financial Services
  • Health & Wellness
  • On-Demand
  • Media & Entertainment
  • Retail & eCommerce
  • Travel & Hospitality

Topics

  • AI and Machine Learning
  • Brand Humanity
  • Braze Alloys
  • Building Braze
  • Data Agility
  • Cross-Channel
  • Customer Engagement
  • Culture at Braze
  • Data Privacy and Security
  • Marketing Ecosystem
  • Personalization
  • Product Release
  • LTV
  • SDK
  • Braze Announcements
  • Bonfire
  • Product Spotlight
  • Advertising Technologies
  • Growth Marketing
  • Retargeting
  • Braze for Impact
  • FORGE 2022
  • Forge 2020
  • SMB
  • Mobile Marketing
  • Data & Infrastructure Agility
  • Deep Linking
  • Extract-Transform-Load
  • Data Warehouses
  • COVID-19
  • 101 Content
  • OMO
  • City x City 2023

Resources

  • Event
  • Guide
  • Report
  • Video
  • Webinar
  • News

Product Feature

  • Business Intelligence
  • Campaign Scheduling
  • Canvas
  • Content Cards
  • Currents
  • Email
  • GDPR Compliant
  • HIPAA Compliant
  • In-App Messages
  • In-Browser Messages
  • Liquid Personalization
  • Mobile Push Notifications
  • Reporting and Analytics
  • Rate Limiting
  • SMS
  • Web Push
  • Webhooks
  • Intelligence Suite
  • Predictive Suite
  • Data Ingestion
  • A/B Testing
  • WhatsApp
  • Audience Sync

Region

  • APAC
  • Global
Show All
  • All Resources
  • Articles
  • Reports & Guides
  • Videos
  • Webinars & Events
  • Customer Engagement

    Melting Points: Where Creativity Meets Technology

    Apr 27, 2023

  • Customer Engagement

    The Evolution of Customer Engagement

    Apr 26, 2023

  • Customer Engagement

    Getting Started with WhatsApp

    Apr 7, 2023

  • Customer Engagement

    Know Your Audience: Converting Anonymous Users in a Cookie-Free World

    Apr 6, 2023

  • Customer Engagement

    Building Business Resilience: Realizing Marketing's Biggest Opportunities in Unpredictable Times

    Mar 20, 2023

  • Customer Engagement

    What is Customer Engagement?

    Feb 22, 2023

  • Customer Engagement

    Creating Customer Loyalty Through Personalized Experiences

    Jan 9, 2023

  • Customer Engagement

    Consumer Research: Restaurant Communication Preferences

    May 16, 2022

  • Customer Engagement

    Location is Key: The Future of QSR and Fast Casual

    May 16, 2022

  • Customer Engagement

    The Mobile Playbook for Quick-Serve Restaurants

    Apr 15, 2022

  • Customer Engagement

    Key Measurements for Customer Engagement

    Feb 4, 2022

  • Customer Engagement

    Braze QSR Inspiration Guide

    Nov 22, 2021

  • Customer Engagement

    Understanding Customer Engagement Benchmarks and Metrics

    Feb 9, 2021

  • Customer Engagement

    Customer Engagement Platforms: A Buyer's Guide

    Jul 15, 2020

  • Customer Engagement

    Reach Customers in the Moments That Matter

    Jan 14, 2020

1 2
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Ideas that move us

Articles Reports & Guides Videos Webinars & Events
  • Acquisition
  • Engagement
  • Onboarding
  • Reduce Churn
  • Retention
  • Financial Services
  • Health & Wellness
  • On-Demand
  • Media & Entertainment
  • Retail & eCommerce
  • Travel & Hospitality
  • AI and Machine Learning
  • Brand Humanity
  • Braze Alloys
  • Building Braze

Product Resources

Documentation & User Guides
Customer Community
Learning at Braze
Technology & Solutions Partners

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