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    • Cross-Channel
        Showing 70 results
        1. Smartphone with icons for online shopping, communication, and web browsing.
          ArticleCross-Channel13 min read

          Omnichannel marketing: What it really means for customers (and how brands can deliver in 2026)

          Team
          Team Braze
          Cross-ChannelBraze Alloys
        2. A cartoon hand holds a small shop with a red awning.
          ArticleCross-Channel9 min read

          For SMB Brands, More Messaging Channels Means More Impact

          Brendan
          Brendan O'Connor
          SMBCross-Channel
        3. A smiling woman at the center of a hexagon connecting icons representing email, marketing, location, smart speaker, web, and mobile messaging.
          ArticleCross-Channel3 min read

          How SMBs and Mid-Market Brands Can Leverage Cross-Channel Engagement to Thrive in a Challenging Marketplace

          Mary
          Mary Kearl
          Cross-Channel
        4. Stylized red arm holding a smartphone, surrounded by digital media icons.
          ArticleCross-Channel5 min read

          Small but Mighty: Why SMBs Are Uniquely Poised to Make the Most of Cross-Channel Personalization

          Team
          Team Braze
          Cross-ChannelPersonalization
        5. 3D illustration of hands giving thumbs up, one holding a megaphone, with floating notification, email, and chat icons.
          ArticleCross-Channel10 min read

          Omnichannel personalization: Delivering consistent, connected customer experiences

          Team
          Team Braze
          Cross-ChannelPersonalization
        6. A person with pink and blonde hair blows bubblegum with social media icons floating around them on a colorful gradient background.
          ArticleCross-Channel5 min read

          Beyond the inbox: How to engage with Gen Z where they really are

          Courtney
          Courtney Baum
          ChannelsCross-Channel
        7. a woman with glasses is holding a cell phone
          ArticleCross-Channel7 min read

          Multichannel optimization: Unlocking a more cohesive strategy for engaging customers

          Team
          Team Braze
          Cross-Channel
        8. a person on a phone surrounded by whatsapp messages
          ArticleCross-Channel12 min read

          The Complete Guide to WhatsApp Marketing

          Team
          Team Braze
          Cross-ChannelCustomer Engagement
        9. a man in a purple suit is sitting in front of a laptop and a screen that says select message channel
          ArticleCross-Channel8 min read

          Channel optimization: How to maximize customer engagement across every touchpoint

          Team
          Team Braze
          Cross-Channel
        10. Illustration of a smartphone with a notification banner.
          ArticleCross-Channel6 min read

          Crawl, Walk, Run: Adding Push To Your Cross-Channel Strategy

          Elana
          Elana Delasos
          Cross-Channel
        11. a group of people are looking at a laptop computer
          ArticleCross-Channel7 min read

          Three-peat: Braze named a Leader in the 2025 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs for third consecutive year

          Team
          Team Braze
          Cross-Channel
        12. a man with a beard is looking at his cell phone
          ArticleCross-Channel10 min read

          What is multichannel marketing? Strategies, examples, and the move toward cross-channel

          Team
          Team Braze
          Cross-ChannelCustomer Journey
        13. two women looking at a tablet with a message that says today is your lucky day carolina
          ArticleCross-Channel6 min read

          Mold your messaging: How top-performing marketers across the world drive emotional connection

          Team
          Team Braze
          PersonalizationCross-ChannelChannels
        14. ArticleCross-Channel3 min read

          How Braze Makes Black Friday Messaging Campaigns Possible at Scale

          Adam
          Adam Swiderski
          Cross-Channel
        15. ArticleCross-Channel4 min read

          What’s Frequency Capping?

          Mary
          Mary Kearl
          101 ContentCross-Channel
        16. Multichannel vs omnichannel, Customer journey optimization, Integrated marketing strategies
          ArticleCross-Channel6 min read

          Multichannel vs. Omnichannel Marketing: Is There a Difference?

          Todd
          Todd Grennan
          Cross-Channel
        17. single channel vs Cross-Channel Customer Engagement
          ArticleCross-Channel3 min read

          Single-Channel vs. Cross-Channel Customer Engagement: A Closer Look

          Mary
          Mary Kearl
          Cross-Channel
        18. cross channel communication, Customer retention strategies, Data-driven marketing, Personalized customer engagement
          ArticleCross-Channel5 min read

          Cross-Channel Communication and Customer Engagement is Evolving, So Should Your Brand

          Team
          Team Braze
          Cross-Channel
        19. a phone with a bunch of icons on it. sms vs rcs, is rcs better than sms
          ArticleCross-Channel11 min read

          The future of RCS messaging: Why RCS could be the next big marketing channel

          Team
          Team Braze
          Cross-Channel
        20. ArticleCross-Channel5 min read

          4 Ways to Use Cross-Channel Personalization in Online and Offline Marketing for Effective ROI

          Michael
          Michael McCarthy
          Cross-Channel
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