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WEBINAR

Beyond Auto-Reply: How SimpliSafe Uses AI Agents to Power Personalization at Scale

A smiling woman with with blonde hair, she has blue eyes and is wearing blue clothes.
Kate Chamberlain
Director, CRM and Promotions, SimpliSafe
A smiling woman with blonde, wavy hair wearing hoop earrings and a black blazer. She has a neutral background.
Meredith Mitchell
Industry Marketing Lead, Retail & eCommerce, Braze

Available on demand

Watch now to see how SimpliSafe built a suite of AI agents in Braze that review, score, and respond to inbound SMS in real time—flagging opt-out intent and crafting replies from each customer's own data. You'll leave knowing how to turn SMS into a true two-way channel.

Register now to learn:

  • How AI agents score and respond to inbound SMS in real time
  • Why AI-crafted replies beat generic auto-responses
  • How to apply AI across your wider retail and ecommerce engagement strategy

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