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WEBINAR

The State of Customer Engagement in EMEA 2025: Maturity in Motion

A man with short dark hair and a slight smile is wearing a black sweater over a collared shirt. He is standing against a white background with his arms crossed.
Kevin Virsolvy
Senior Director, EMEA Marketing, Braze
A woman with glasses and a turtleneck sweater is illuminated against a dark background, looking thoughtfully to the side. The lighting highlights her facial features and expression.
Rickie Zayee
Head of Customer Engagement, MONY Group Plc
A man with short, light brown hair smiles at the camera, wearing a dark shirt over a light t-shirt. The background features blurred indoor lighting and seating.
Christopher Rüge
Head of Business Intelligence, RSG GROUP GmbH

Ready to level up your customer engagement game? Join us for a lively discussion as we unpack the 2025 EMEA Customer Engagement Review! We’ll dive into the current state of customer engagement maturity in the region, see how that tracks to global counterparts, and explore how brands can turn challenges into opportunities for a competitive advantage.

Our expert panel will share insights on:

  • Who’s really steering the customer engagement ship (hint: it’s not always marketing!).
  • The hurdles to experimentation—like time and resources—that many brands face.
  • The tricky world of data integration and crafting that elusive single customer profile needed to achieve emotionally resonant messaging.

Join us for a fun and informative session that will equip you with the tools to enhance your customer engagement strategy and drive sustainable growth and loyalty. Let’s get engaged!

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