City x City Digital

Chief Business & Marketing Officer, Braze

Cofounder and CEO at Braze

Managing Director EMEA, CEO Pro Design, Canva

Head of Customer Marketing and Engagement, Compare the Market

Head of CRM Product & Planning, Virgin Media O2

Senior Director, Consumer Growth, GoFundMe

From London to your laptop. Be the first to experience the latest innovations in AI-driven customer engagement.

Tune in on demand to learn how leading brands are putting AI to work, swapping ideas, and turning inspiration into action.

Over the two-hour session, you’ll:

Uplevel your strategy: Discover how AI decisioning, personalisation, and real-time data are powering the next era of customer engagement.
Experience the latest from Braze: See how new releases like BrazeAI Agent Console, BrazeAI Operator, and the Creative Studio deliver real value.
Learn from the brands leading the charge: Leaders from Canva, Virgin Media O2, GoFundMe, Zalando, and Compare the Market uncover how they’re redefining customer engagement.