video|January 29, 2021
The problem is clear. 4th Ave Market Cofounder and CEO Salim Holder and Storm Ventures and BLCK VC Principal and Cofounder, Frederick Groce explore how to tackle the persistent, systemic inequities in the tech industry, while examining what stands in the way of simple solutions. Moderated by Erika Velazquez Alpern, VP, Marketing at Voice.
Josh Jones, CRM Integration & Enablement Manager and Vanessa Briggs, Head of Customer Engagement at Sportsbet explain how Braze helps them send personalized messages to their large database.
Fergus, a product manager at Dabble, highlights the critical role of customer engagement in their business. Braze makes life easier for their CRM team, allowing them to build customer journeys and connect various tools seamlessly. The overall flexibility and support from Braze have significantly enhanced their operational efficiency.
Cass Brynes, iHeart Product & Consumer Director from the Australian Radio Network (ARN) manages the iHeartRadio app and emphasizes the critical importance of customer engagement in the competitive landscape of content and entertainment.
Braze plays a vital role in their strategy, enabling them to connect with their audience through various channels, from personalized emails to push notifications for contests and surveys.
