How Bilt Personalizes Offers for Every Member

Bilt's members don't just get email newsletters. They get merchant offers ranked for their location, behavior, and eligibility by an AI recommendation model, then assembled at send time with Braze Connected Content: live reservation slots, real class schedules, the exact offer at each merchant, and personalized copy. Learn how Bilt leverages real-time data and AI to reward and retain customer loyalty.

Speakers:

Nabilah Abu Bakar, Director of Lifecycle Marketing, Bilt

Jane Guo, Lead Customer and Partner Trainer, Braze