video|January 29, 2021
Year over year, it becomes ever more clear how central brand humanity is to creating relevant, memorable experiences for consumers. Brands that listen and understand their customers—then act on that information—will develop long-lasting relationships with those customers.
Elevate your customer engagement with Braze and Shopify to create seamless, personalized shopping experiences.
In this edition of our monthly "What's New" video series, we explore updates to the Braze Data Platform, including support for Microsoft Fabric, and they can support a better customer engagement program.
Josh Jones, CRM Integration & Enablement Manager and Vanessa Briggs, Head of Customer Engagement at Sportsbet explain how Braze helps them send personalized messages to their large database.