Resources/Webinars & Events

Events and Webinars

Check out our upcoming events, on and offline.

Upcoming Events Past Events

State of Customer Engagement 2025: GCC Edition

July 16 at 3pm GST Looking to master customer engagement in the unique and rapidly evolving market in the Gulf Cooperation Council (GCC)? In the dynamic GCC market, brands are quick to embrace cutting-edge technologies like AI for personalization, yet many struggle to deliver the truly seamless cross-channel experiences that customers now expect. Join us on July 16th for our largest virtual event in the GCC, the State of Customer Engagement 2025: GCC Edition, and hear real-life stories from leaders at top GCC brands like Washmen, The Chefz, and a leading telco company in KSA in a live panel. They'll demonstrate exactly how they're navigating these very challenges to provide consistent customer journeys that stand out. What you'll learn: Transforming Team Silos into Synergies – Driving cross-functional collaboration to elevate CX. Uplevelling from Fragmentation to Flow – Creating seamless, integrated customer journeys. Navigating the Loyalty Labyrinth – Rethinking loyalty in a time of evolving expectations. *Source: 2025 GCC Customer Engagement Review

Discover What’s New with Braze: Q2 2025 Product Release

Join us for a hands-on, live webinar where we’ll walk you through the latest Braze features released in Q2 of 2025. This session is designed to help you quickly adopt these enhancements and leverage them to elevate your customer engagement strategy. Register now for the live webinar, "Discover What’s New: Q2 2025 Product Release," happening on July 16, 2025. In this session, you will: Explore New Features: Get an in-depth look at the latest Braze functionality, including RCS, Banners, WhatsApp enhancements, new Canvas capabilities, Currents improvements, and more. See Live Demos: Watch real-time demonstrations in the dashboard, showing you exactly how to implement these features and start using them immediately. Maximize Impact: Learn best practices for integrating these enhancements into your campaigns to drive better engagement and results. Don’t miss this opportunity to enhance your Braze experience and learn all about our newest capabilities! If you can’t make the live webinar, make sure to register and we’ll send you the recording as soon as it’s available.

Know your customer: Enhancing relevance with AI-powered experimentation

July 23, 2025 at 9am PT / 12pm ET / 5pm GMT AI is transforming personalization, but how do you get it right? Join us on July 23 to hear practical guidance and examples that show how AI-driven engagement can be executed effectively. We’ll cover: How experimentation fuels creativity, enhances results, and produces more meaningful customer interactions Essential data preparation techniques to maximize your experimentation and personalization efforts The diverse applications of AI in experimentation, such as one-shot multivariate testing, custom journeys, and AI decisioning Can't join us live? We'll send everyone who registers the recording within a couple days of the event.

State of Customer Engagement 2025: GCC Edition

July 16 at 3pm GST Looking to master customer engagement in the unique and rapidly evolving market in the Gulf Cooperation Council (GCC)? In the dynamic GCC market, brands are quick to embrace cutting-edge technologies like AI for personalization, yet many struggle to deliver the truly seamless cross-channel experiences that customers now expect. Join us on July 16th for our largest virtual event in the GCC, the State of Customer Engagement 2025: GCC Edition, and hear real-life stories from leaders at top GCC brands like Washmen, The Chefz, and a leading telco company in KSA in a live panel. They'll demonstrate exactly how they're navigating these very challenges to provide consistent customer journeys that stand out. What you'll learn: Transforming Team Silos into Synergies – Driving cross-functional collaboration to elevate CX. Uplevelling from Fragmentation to Flow – Creating seamless, integrated customer journeys. Navigating the Loyalty Labyrinth – Rethinking loyalty in a time of evolving expectations. *Source: 2025 GCC Customer Engagement Review

Discover What’s New with Braze: Q2 2025 Product Release

Join us for a hands-on, live webinar where we’ll walk you through the latest Braze features released in Q2 of 2025. This session is designed to help you quickly adopt these enhancements and leverage them to elevate your customer engagement strategy. Register now for the live webinar, "Discover What’s New: Q2 2025 Product Release," happening on July 16, 2025. In this session, you will: Explore New Features: Get an in-depth look at the latest Braze functionality, including RCS, Banners, WhatsApp enhancements, new Canvas capabilities, Currents improvements, and more. See Live Demos: Watch real-time demonstrations in the dashboard, showing you exactly how to implement these features and start using them immediately. Maximize Impact: Learn best practices for integrating these enhancements into your campaigns to drive better engagement and results. Don’t miss this opportunity to enhance your Braze experience and learn all about our newest capabilities! If you can’t make the live webinar, make sure to register and we’ll send you the recording as soon as it’s available.

Know your customer: Enhancing relevance with AI-powered experimentation

July 23, 2025 at 9am PT / 12pm ET / 5pm GMT AI is transforming personalization, but how do you get it right? Join us on July 23 to hear practical guidance and examples that show how AI-driven engagement can be executed effectively. We’ll cover: How experimentation fuels creativity, enhances results, and produces more meaningful customer interactions Essential data preparation techniques to maximize your experimentation and personalization efforts The diverse applications of AI in experimentation, such as one-shot multivariate testing, custom journeys, and AI decisioning Can't join us live? We'll send everyone who registers the recording within a couple days of the event.

State of Customer Engagement 2025: GCC Edition

July 16 at 3pm GST Looking to master customer engagement in the unique and rapidly evolving market in the Gulf Cooperation Council (GCC)? In the dynamic GCC market, brands are quick to embrace cutting-edge technologies like AI for personalization, yet many struggle to deliver the truly seamless cross-channel experiences that customers now expect. Join us on July 16th for our largest virtual event in the GCC, the State of Customer Engagement 2025: GCC Edition, and hear real-life stories from leaders at top GCC brands like Washmen, The Chefz, and a leading telco company in KSA in a live panel. They'll demonstrate exactly how they're navigating these very challenges to provide consistent customer journeys that stand out. What you'll learn: Transforming Team Silos into Synergies – Driving cross-functional collaboration to elevate CX. Uplevelling from Fragmentation to Flow – Creating seamless, integrated customer journeys. Navigating the Loyalty Labyrinth – Rethinking loyalty in a time of evolving expectations. *Source: 2025 GCC Customer Engagement Review

Upcoming Events and Webinars

Know your customer: Enhancing relevance with AI-powered experimentation

Know your customer: Enhancing relevance with AI-powered experimentation

Discover What’s New with Braze: Q2 2025 Product Release

Discover What’s New with Braze: Q2 2025 Product Release

State of Customer Engagement 2025: GCC Edition

WebinarMedia & Entertainment

State of Customer Engagement 2025: GCC Edition

Past Events and Webinars

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