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Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it
  • Data & Analytics

    Live 360° customer profiles, actionable insights, data sharing and streaming
  • Campaign Orchestration

    Create, adapt, and iterate on customer journeys all in one place.
  • Optimization

    Behavior-based automation, predictive tools, and A/B testing

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS
  • WhatsApp

Industries

  • Financial Services
  • Media & Entertainment
  • On Demand
  • QSR
  • Retail & eCommerce
  • Travel & Hospitality

Use Cases

  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Retail & eCommerce

Fashion Retailer Pomelo Boosts Conversions by 300% With Help From Braze and Friends

Read More

Health & Wellness

Freeletics Drives a 200% Increase in Conversion Rate With Braze

Read More

Engagement

Skyscanner Boosts Engagement By Highlighting Valuable Features With a Personalized Approach

Read More

Braze For Success

Evolve your customer engagement program with our award-winning services.

See how it all works
  • Certifications
  • Technical Support
  • Braze Learning
  • Customer Success Managers

Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

Learn more about Braze Alloys
  • Technology Partners
  • Solutions Partners
  • Partner Portal

All Resources

Thought leadership, tips, and tricks for world-class customer engagement


Using Braze

  • Documentation & User Guides
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Content Library

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Login
Login Get Started

Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it

  • Data & Analytics
  • Campaign Orchestration
  • Optimization

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS
  • WhatsApp

Industries

  • Financial Services
  • Media & Entertainment
  • On Demand
  • QSR
  • Retail & eCommerce
  • Travel & Hospitality

Use Cases

  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Retail & eCommerce

Fashion Retailer Pomelo Boosts Conversions by 300% With Help From Braze and Friends

Health & Wellness

Freeletics Drives a 200% Increase in Conversion Rate With Braze

Engagement

Skyscanner Boosts Engagement By Highlighting Valuable Features With a Personalized Approach

Braze For Success

Evolve your customer engagement program with our award-winning services.

See how it all works

  • Certifications
  • Technical Support
  • Braze Learning
  • Customer Success Managers

Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

Learn more about Braze Alloys

  • Technology Partners
  • Solutions Partners
  • Partner Portal

All Resources

Thought leadership, tips, and tricks for world-class customer engagement


Using Braze

  • Documentation & User Guides
  • Glossary
  • Customer Support & Services

Content Library

  • Blog
  • Reports & Guides
  • Webinars & Events
  • Videos
  • Benchmarks
  • About Us
  • Careers
  • News
  • Investor Relations
  • Legal
  • Contact Us
  • EN
  • JP
Login

Resources


Report

Use Cases

  • Acquisition
  • Engagement
  • Onboarding
  • Reduce Churn
  • Retention

Industries

  • Financial Services
  • Health & Wellness
  • On-Demand
  • Media & Entertainment
  • Retail & eCommerce
  • Travel & Hospitality

Topics

  • AI and Machine Learning
  • Brand Humanity
  • Braze Alloys
  • Building Braze
  • Data Agility
  • Cross-Channel
  • Customer Engagement
  • Culture at Braze
  • Data Privacy and Security
  • Marketing Ecosystem
  • Personalization
  • LTV
  • SDK
  • One to One マーケティング
  • マーケティングオートメーション(MA)
  • データドリブン
  • パートナーシップ

Resources

  • Event
  • Guide
  • Report
  • Video
  • Webinar

Product Feature

  • Business Intelligence
  • Campaign Scheduling
  • Canvas
  • Content Cards
  • Currents
  • Email
  • GDPR Compliant
  • HIPAA Compliant
  • In-App Messages
  • In-Browser Messages
  • Liquid Personalization
  • Mobile Push Notifications
  • Reporting and Analytics
  • Rate Limiting
  • SMS
  • Web Push
  • Webhooks
  • コンテントカード

Region

  • APAC
Show All
  • All Resources
  • Articles
  • Reports & Guides
  • Videos
  • Webinars & Events
  • Report

    2023 Retail Customer Engagement Review

    Mar 30, 2023

  • Report

    The Double-Digit Sales Day Phenomenon, Explained

    Mar 14, 2023

  • Report

    The Forrester Wave™: Cross-Channel Marketing Hubs, Q1 2023

    Mar 9, 2023

  • Report

    2023 Global Customer Engagement Review

    Feb 23, 2023

  • Report

    The Invisible Enabler: Unlocking the Creative Potential of Technology

    Dec 15, 2022

  • Report

    2022 Braze ESG Report

    Nov 17, 2022

  • Report

    Banking on the Customer Journey: 2022 APAC Financial Services Insights

    Oct 7, 2022

  • Report

    Banking on the Customer Journey: 2022 Financial Services Insights

    Sep 7, 2022

  • Report

    Braze Foundations Online Course

    Jun 1, 2022

  • Report

    The Cross-Channel Marketing Difference

    Oct 18, 2021

  • Forrester CCCM

    Report

    The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021

    Aug 12, 2021

  • Report

    The CX Imperative – Data-Driven Customer Engagement in an Age of Uncertainty

    Aug 4, 2021

  • Report

    Ready for Takeoff: 2021 Travel Industry Trends, Insights, and Strategies

    Jun 7, 2021

  • Report

    Switch to Braze: Email Migration Guide

    Apr 16, 2021

  • Report

    The future of FSI: Personalisation and data agility in a cookieless APAC

    Mar 24, 2021

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Ideas that move us

Articles Reports & Guides Videos Webinars & Events
  • Acquisition
  • Engagement
  • Onboarding
  • Reduce Churn
  • Retention
  • Financial Services
  • Health & Wellness
  • On-Demand
  • Media & Entertainment
  • Retail & eCommerce
  • Travel & Hospitality
  • AI and Machine Learning
  • Brand Humanity
  • Braze Alloys
  • Building Braze

Product Resources

Documentation & User Guides
Customer Community
Learning at Braze
Technology & Solutions Partners
The Forrester Wave™: Cross-Channel Marketing Hubs, Q1 2023
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  • Product
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  • Mobile & Web Push
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  • Solutions
  • Retail & eCommerce
  • Media & Entertainment
  • Financial Services
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  • On Demand
  • QSR
  • Optimize Onboarding
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  • Reduce Churn
  • Improve Acquisition
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