Check out our articles and guides on the latest in customer engagement.

Messaging channels play a central role in effective customer engagement. But using them successfully ...

The term “growth” gets thrown around a lot these days, but what does it really mean and how can you a...

Despite economic headwinds, travelers still recognize the benefits of exploration and are motivated t...

You know what your marketing team needs to improve—email subscribers, repeat purchases, 90-day retent...

Digital-first consumers are reshaping retail across APAC and the GCC. Shopping now happens in moments...

AI has moved past novelty. Brands are learning to use it with real sophistication. Early AI tools del...
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Using AI Decisioning for 1:1 personalization "Next best action" models have been standard tools in t...

AI breakthroughs are changing marketing. Generative AI will help marketers create content and content...

As economic headwinds loom, marketers feel even more pressure to optimize every dollar spent while ma...

This white paper surveys the state of personalization in financial services, and explores how advance...

Travel and hospitality marketers leverage AI personalization to capitalize on consumer demand, especi...

This new white paper surveys the state of consumer behavior and marketing personalization in QSR, and...